New American Funding Reviews
Review by Celestina Pak for Kim Arrington
Completed transaction on August 18, 2020
unorganized, poor communication, slow response time.
Review by Nikki Anderson-Smith for Kim Arrington
Completed transaction on August 18, 2020
To communicate effectively with the client and ensure they understand the process.
Review by Joanna Hill for Kim Arrington
Completed transaction on August 18, 2020
Asking for requested documentation in the earlier stages of the process and not on the day of closing. Sending accurate final closing disclosures and not ones with inaccurate information regarding the amount of money needed to close. A willingness to do a great job each and every time and to take responsibility for all actions, rather good or bad.
Review by Tracy Hall for Matt Allsopp
Completed transaction on August 12, 2020
It was cumbersome, and I had to beg for the financial numbers that were essential. I still don't know where my escrow monies are.
Review by Jacqueline Hagedorn for Anonymous Anonymous
Completed transaction on August 4, 2020
I am happy that we have closed and sealed the deal. Time frame for responses sent to agent handling loan process was not consistently in a timely manner. For almost a whole month we heard nothing from agent to the point we felt the loan was not being processed. Sent several emails in reguards to silence and received no courtesy responds. I would suggest agents make sure to keep in touch with clients, definitely respond to their emails.
Review by Robin Hagedorn for Anonymous Anonymous
Completed transaction on August 4, 2020
Started out like gangbusters. Was told that most people were closing in 2 to 3 weeks. I made 3 payments after starting the process. Emails not answered.
Review by Steven Gross for Andy Jensen
Completed transaction on July 30, 2020
Very poor at communicating with us
Review by Daniel Campos for NAF ID#6606
Completed transaction on July 18, 2020
Even though he got us approved, there were some problems, the worst to be would be that is was hard to communicate with him simply because he never answered my phone calls.
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