New American Funding Reviews
Review by Shannon Merlene Ashworth for New Briggs
Completed transaction on September 9, 2021
We have transacted business previously with NAF to reasonable outcomes. This experience was dysfunctional, incompetent, and misrepresentational. Rob Briggs did not represent us well as clients, instead choosing to put himself and his commission as his #1 priority. Along with poor follow up, we had a VERY unfair valuation on our property, which I provided Rob with proof of its inaccuracy. He agreed, so I asked him to please fight for us, which he determined not to do. Never work with him.
Review by Jose Gutierrez for New Busch
Completed transaction on September 8, 2021
This was my third time purchasing a house and by far the worst experience possible ever. I felt like i got taken advantege of, interest given to me when applied and right before closing change by a lot even tho interest on market actually dropped, and waiting to tell me at the end gave me no chance to look elsewhere for loan. I would not recommend newamerican no anyone else, company doesn't seem like it knows what is doing.
Review by Kathy Amyx for BeLinda Dumas
Completed transaction on September 8, 2021
Communication was sporadic, files sent late with little time to complete. Her associates asked for info, when given, they waited critical days to request more info that could have been given in the first request.
Review by Jasko Kucukovic for Shari Bell-Beals
Completed transaction on September 8, 2021
Didn't tell us to turn off autopay in time.. now have to wait 3 weeks for $2500 refund.
Review by Jeffrey Silva for New Smith
Completed transaction on September 8, 2021
After our first communication with Ken it was hard to get a hold of him. After numerous texts, phone calls, and emails we decided to wait to see how long it actually took for him to respond. He finally responded a week or two before closing and after i already departed the state for temporary work. Since he never responded earlier, we had to jump through numerous hoops to actually get everything done before closing. Closing took two days. Mismanaged leadership throughout.
Review by Steven Blanco for New Jawaid
Completed transaction on September 7, 2021
Took too long for the transaction had to keep submitting the same documents over and over , keep having to call to check on the status of my loan , no communication.....
Review by Samuel Basham for Ted Christman
Completed transaction on September 7, 2021
The communication with Ted was lacking, I had multiple unanswered emails and felt many of my concerns with the timeline and process were pushed aside. In addition to my concerns being forlorned and/or forgotten those original concerns (especially on our closing timeline and loan progress) turned out to be legitimate. The lack of action on ted's part to get the gears rolling on the process almost cost me my dream house. (which I had been looking for, for years) I was very disappointed/ stressed
Review by Traci Kendrick for Ted Christman
Completed transaction on September 7, 2021
Ted was not following up on file which led to a costly delay in closing. He told us was in processing but a processor was not working on file at all
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