New American Funding Reviews
Review by Robert Bunda for Matt Allsopp
Completed transaction on August 18, 2021
Loan process took 6 months. Docs were incorrect multiple times. Signed a total of 4 times. Communication was lacking on all fronts. I was really disappointed in the entire process.
Review by Tanya Christianson for Cindy Mirambel
Completed transaction on August 18, 2021
I didn’t appreciate that Cindy tried to switch my client to work with another real estate agent. Communication also wasn’t super great throughout the transaction. I do not feel comfortable ever referring a client to this lender.
Review by Brenda Williams for Tania Murray
Completed transaction on August 18, 2021
There was a lack of communication at times especially when the time was sensitive. There was a preferable interest rate that should have been applied but was never mentioned again. Being a first-time home purchaser we were not familiarized with the process. We lost the opportunity to save on the interest rates. The communication between the representatives and the underwriters was not sufficiently straightforward.
Review by Erika Muncy for Anonymous Anonymous
Completed transaction on August 18, 2021
Yes, well I believe that things would have been better if they would of kept their promises and had given us our keys on time.
Review by Luis Fernandez for Michael Terace
Completed transaction on August 18, 2021
We don't feel we were guided for the possible delays and situations that could and did occur. We should have had our refinancing open with several lenders. Our initial loan process with PL was cancelled without our permission or knowledge. We were exposed to fees and penalties due to delays not caused by us. Our rate lock expired due to the long process. Much of our angst and comes from lack of communication regarding how onerous the underwriting process.
Review by James Harrison for Irving Soberanis
Completed transaction on August 18, 2021
Our refinance took nearly 2 months. Irving had zero communication skills. Every question we had needed to be escalated to his boss because Irving would disappear for days, even weeks at a time. We finally got everything completed but will be leaving this company as soon as possible.
Review by Lynn Hutton for Kelley Laird
Completed transaction on August 18, 2021
Pre-approval was given prematurely in my opinion by supervisor. Most stressful closing I've ever experienced. 3 extensions & it still was touch and go to close! My buyer had to come into the office so many times with additional paperwork that I lost count. Underwriting department has no flexibility or exceptions for an existing client with an appraisal that came in 10K over the purchase price. I have 30 years of banking experience and have never gone through an experience such as this.
Review by Wilmary Flores for Jordan Bauer
Completed transaction on August 18, 2021
The process was a nightmare it took almost 3 months to do the closing, there was so much lack of communication none of the numbers I discussed with Jordan at the end were real. Worst experience ever.
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