New American Funding Reviews
Review by Lawrence Peltier for Jason Jones
Completed transaction on September 9, 2021
Respond to emails faster not just when YOU want something. Being a new homeowner, I shouldn't have to wait 7 days to find out something that was submitted was wrong or be left in limbo after something was sent. Communication was just horrible the last 3 weeks. I missed 3 closing dates for something you guys ended up making an exception for anyway.
Review by Gregory Carr for Kevin Fox
Completed transaction on September 9, 2021
It was a horrible nightmare! But I finally got the house
Review by Denita Carroll for New Prince
Completed transaction on September 9, 2021
There were mistakes everywhere, and still are on our documents. When this individual spoke, it was so fast I got off phone calls feeling frustrated and unsure of the communication with poor explanation. I will not do business with New American again, nor will I advise others to. The loan processor only wished to communicate by email making transmitting paperwork difficult. Her emails were full of typos. I was disgusted by the lack of professionalism by both individuals.
Review by Lizzie Greer for New Rapp
Completed transaction on September 9, 2021
Sean was great at first and stayed on top of everything. The second the file got moved to processing we never heard from him and he did not help get the transaction closed on time. It's like he disappeared.
Review by James Hopton for New Rego
Completed transaction on September 9, 2021
To work with someone that dose not ignore my phone calls I realize I am not his only client it took Scott 3 weeks to return 1 of my phone calls very unprofessional my journey started on August 22nd.closed on April 28th. I know there were a lot of hurdles to overcome Scott could have been a lot more helpful myself and my husband feel that we should have been paid for all the leg work we did not Scott
Review by Laura Hammerschmith for New Rego
Completed transaction on September 9, 2021
Would never do this again. Very un professional.
Review by Deborah Townsend for New Rego
Completed transaction on September 9, 2021
We started our refinancing in July. By September we were still in limbo without any updates. Many of our friends and family members who started their refinancing after us had already closed. We attempted to contact Scott many times by email and phone and did not get any response. Finally we called his supervisors and suddenly we closed in days. At least I think we are closed since our current account shows a zero balance. We have not received any notification from anyone.
Review by Nicholas Azzano for New Alberson
Completed transaction on September 9, 2021
My first review was mysteriously deleted. Patrick started off great. However, his communication with us slowly diminished as time went on. It would take him days to a week to respond back. At the end, he just completely ignored us. Wouldn’t recommend.
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