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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 405,335 reviews

Customers were not compensated for their New American Funding reviews.

1.0 September 9, 2021

Review by Laura Diamantoni for New Sheedy

Completed transaction on September 9, 2021

Such a disappointment when my clients decided to go with New American Funding. Loan Officer Scott Sheedy went MIA, multiple messages to his manager Kip went unanswered, last minute conditions were put on by underwriting. As a realtor, I strive to offer the best possible service and be readily available to my folks....New American Funding was just the opposite. For buyers, there are many other options...stay clear of New American Funding.

1.0 September 9, 2021

Review by Thomas Distad for Tony Piccione

Completed transaction on September 9, 2021

Tony was a nice guy, but I wish there would have been better communication.

1.0 September 9, 2021

Review by Jon Hurtado for New Lombard

Completed transaction on September 9, 2021

Communication with Diana Lombard was spotty at best. On 8/8, I received an email from Brenda Carlin after trying to find out what was taking so long. The opening of the email said "I apologize for the delay Mr. Hurtado, Diana is no longer with New American Funding." Yet, we continued to receive emails from Diana Lombard. I would not use New American Funding again. Furthermore, I would advise any of my friends or family to use a different company.

1.0 September 9, 2021

Review by Gina Bryant for New Lombard

Completed transaction on September 9, 2021

We were given inaccurate information. Our original loan offer bore very little resemblance to our actual loan. Without constant follow up on our part, next steps were not taken causing to process to take 4 extra weeks.

1.0 September 9, 2021

Review by Edward Levin for New Lombard

Completed transaction on September 9, 2021

Worst loan officer I have ever dealt with. Be ready for misleading information. Or an excuse. Their won’t be any straight forward answers here.

1.0 September 9, 2021

Review by Richard Szekely for New Lindsey

Completed transaction on September 9, 2021

No communication with me or the client. His processor sucks. I must have left a half dozen messages with both and they never returned a single one.

1.0 September 9, 2021

Review by Shawn Webb for New Lindsey

Completed transaction on September 9, 2021

Everyone was condescending, unprofessional, and no one seemed to know what they were doing. Also, they blamed the EXTREMELY late closing date on us. They didn't do anything on time, and it was a HORRIBLE experience. New employees at the company would make it better.

1.0 September 9, 2021

Review by Eduardo Acosta for New Lee

Completed transaction on September 9, 2021

I tried avoiding filling out this survey so I didn't have to deal with it, but since I keep getting pestered about this very unpleasant experience, I may as well just vent. Ms. Lee is unresponsive and uninformative. I would go as far as venturing to say deceitful. For example, for a while my rate was 4.375%. Then, all of a sudden it went up to 4.5%. I asked her about it and she said it could be brought back down. In the end, we closed at 4.5% without a clear explanation why the rate went up.

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