New American Funding Reviews
Review by Ronnetta Coker for Deanna Matney
Completed transaction on February 9, 2023
The communication.
Review by Ryan Lee for Kurt Almond
Completed transaction on February 9, 2023
So me and the seller agreed to have the seller pay ALL of my closing costs which were about 12k but come to find out two days before closing, apparently if your doing a conventional loan with less than 10 percent down, all the seller can contribute is 3 percent, and I HAD TO PAY FOR THE MISTAKE. Come up with several thousands of dollars. If this thing didnt happen I would of gave a better review. I think the company should of paired for the mistake NOT ME.
Review by Kristyn Morgan for New VanLeeuwen
Completed transaction on February 9, 2023
Overall we were pleased with the rate we got and those we worked with were t. However, it was at times frustrating to be asked for information, and then after we gathered it all and had it sent in a timely matter to find out more info was needed—and with a very short turn around period. (Such as a request for three separate wire transfers). This was complicated by the fact that we were investing from out of state. Usually the additional info was needed almost immediately which was challenging.
Review by Jeanne Heath for New Blair
Completed transaction on February 9, 2023
She did everything she could for me.
Review by Wendy Daly for New Blair
Completed transaction on February 9, 2023
Felt there was not enough communication with lender. Computer updates were OK, but there was a lack of personal touch and encouragement. Understanding that it was an online application suggested by Credit Karma the process met our needs.
Review by Tara Jorgensen for kimberly Lim
Completed transaction on February 2, 2023
Communication was great but meeting deadlines on other end was difficult. Was told would hear back one day and wouldn’t hear back for 3 days. We would submit things within hours of being asked but wouldn’t always get transferred when needed.
Review by Tonia Crowley for New Alvarez
Completed transaction on January 30, 2023
I am not sure if the issue was William or Ashley. An experience that started off incredibly ended on a very sour note. Closing timelines were expressed to New American from the day I went under contract. I had all information provided to your company within 48 hours of request every time. As a result of lender delays, the closing date was missed and there was never any communication unless initiated by me regarding the fact that there would be a delay at all. Ultimately, I was told the reason for the delay was due to an error on the appraisal doc. This error was identified on 1/10/23 and emailed to both Ashley AND William. I find missing a pre-communicated month long deadline embarrassing. Ultimately, everything worked out fine. I simply find the lack of clear communication on an upcoming deadline unacceptable. I don't run my life/business that way. A person's reputation is all they have in the world- mine being tarnished was not appreciated. Kudo's to William for owning up to the situation and being apologetic. Unfortunately, it simply doesn't change the outcome.
Review by Evelyn Krol for New Allsopp
Completed transaction on January 25, 2023
My contact was Doug DeBruyn, who was phenomenal. I think I got a letter from you, but Doug was my Agent and the person who did everything for me. I don't feel qualified to give you a review. I will recommend New American Funding because overall it is a great company. I highly recommend Doug DeBruyn
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