New American Funding Reviews
Review by Brandon Golabek for New Gonzalez
Completed transaction on May 29, 2023
Poor communication, did not find out closing date and location til the evening prior. Was told the loan was ready on a Friday and had to wait til Tuesday for the documents to be sent in to the title company. Questions were left unanswered through phone calls for a couple days.
Review by Mariah Summers for New Garcia
Completed transaction on May 28, 2023
I had no communication with you, my husband did. I have no basis for a survey
Review by Asahel Romero for Debra Nadal
Completed transaction on May 27, 2023
There were tons of things that went wrong. From misunderstanding on the type of property that was being bought to spending lots of money acquiring paperwork that were not beneficial. The willingness of the loan officer and the effort was seen. But the whole process cost me over $12000 that we completely lost.
Review by William Liu for Jason Gray
Completed transaction on May 26, 2023
Communication felt rushed and sporadic at times.
Review by Rhonda Blevins for Anonymous Anonymous
Completed transaction on May 26, 2023
Did not mark us as USA Citizens and we had to supply Passport, Social Security Cards to prove we were. Used 3rd party credit report that was inaccurate and it delayed the funding....they didn't fix it - we did.
Review by Aaron Haslerig for Ty Berry
Completed transaction on May 25, 2023
Very high APR. There were some issues in getting a clear to close. I didn't receive my final closing disclosures until I had arrived to the title company for my closing. The experience could have gone much smoother. I appreciate the loan offer and approval.
Review by Katherine Righter for New Lambert
Completed transaction on May 25, 2023
Unclear communication regarding required distributions and inclusions into escrow (i.e. the remainder of 2022 taxes was included despite me paying the full year personally and providing proof of payment). Several items that I uploaded into the portal were requested which resulted in duplicate requests, even after I sent a screen shot showing that the documentation was uploaded, the agent still requested it via email as well. I filled out direct deposit/ACH info for the closing payment and was sent two checks: one for myself and one for a random amount to my credit card company that I had already paid in full. After receiving two checks instead of one direct deposit, I inquired about it with the agent and received this survey as a response. New American should have a pivotable due diligence process for applicants who are financially literate.
Review by Terence Shroyer for New Lambert
Completed transaction on May 25, 2023
I have no idea who "Jason Lambert" is, so it's hard to rate them. My loan processor was Shawn Jones-Brown and he did a fine job.
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