New American Funding Reviews
Review by Patricia Foster for New Kniegge
Completed transaction on April 11, 2024
He processed the loan fairly fast.
Review by Laura Modali for New Kniegge
Completed transaction on April 11, 2024
He was very nice responded to us in giving information but I hope that he could be more responsive when we have emergency questions.
Review by Tanner Gwaltney for New Kniegge
Completed transaction on April 11, 2024
Communication could have been much better. I couldn’t count on getting a response via phone, text, or email.
Review by Ashfak Golamnobee for New Kniegge
Completed transaction on April 11, 2024
Better communication
Review by Stacey Crilly for Lynne Myrick
Completed transaction on April 9, 2024
Lynne knew what she was doing and was able to have an on time close, I think consistent communication and maybe weekly updates would be able to improve the experience as well. Thanks Lynne!
Review by Thomas Oswold for Drew Beveridge
Completed transaction on April 8, 2024
More disclosure of the costs. More contact from Drew rather than delegating everything. The only thing I got from Drew was form emails. Less confusion on status. More confidence that the rate was actually a good rate. More coordination between the members of his team.
Review by Arianna Williamson for Carla Mullins
Completed transaction on April 8, 2024
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Review by robert mayo for Anonymous Anonymous
Completed transaction on April 7, 2024
I was happy until I came home yesterday to find that the payoff checks sitting in my driveway, I had discussed 20 or more times that the title company will make the payoff direct to the lender due. I would not need to do anything else. This was misleading and upsetting and contradicted my conversations with the loan officer. 2nd it cost me additional 60 dollars to send the checks out overnight, if I did not overnight them I would accrue additional cost past the payoff date. NAF did not meet my expectations. and I felt mislead. Communication was great during the application process to gain my business which is expected. However when I want to have conversations about the processes and loan details I have an issue Its was hard to get a return call to discuss, I left messages and e-mails. When going through this transaction I expected prompt discussion to take place as needed. NAF did not meet my expectations. I still have not received a reply nor phone call requested about issues I have questions about the checks set to me instead of the lenders, additional cost accrued, was there a tax lien on my property! NAF did not meet my expectations. Johnathan is a nice person we got along fine, suggestion respond to every detail so you will have them covered. Direct customer communication to discuss any detail pleasant or un-pleasant. I closed on 12-29-2023 it is funny that small details come back to bite ya.
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