New American Funding Reviews
Review by Hannah Borchert for New Davis
Completed transaction on July 24, 2024
Interest rates were not as displayed on website. Our loan officer was hard to get ahold of. Each step seemed confusing & rushed on our end but everything was last minute on loan officers end. Had a lot of issues with verifying my employment. My boss was called by a woman to verify my employment & was extremely rude telling her she does her payroll wrong. I would not recommend to friends or family.
Review by Travis Mann for New Piccinini
Completed transaction on July 18, 2024
It’s was good experience
Review by Emily Pariseau for New Donohue
Completed transaction on July 13, 2024
Jeff and Marlo were both super helpful for the first 2-3 weeks of our 4 week closing period. When they were in office, they were really helpful and I would have recommended them. But, they both went out of office on the week of our closing and didn't give us any heads up. Thank god for Kristin Mack who jumped in and was able to save the day. Kristin seemed to think Jeff hadn't submitted anything to the underwriters yet so the 5 days before our closing were some of the worst and most stressful of my life. We almost weren't able to close because our loan wasn't ready. Kristin really saved the day and she was amazing!!! I know people deserve to take time off and I have no problem with anyone going OOO but I wish Jeff had gotten our loan closer to finished before he stepped away OR he could have better filled Kristin in on the status of our loan before he left. Overall, we are happy with our loan and glad the process is over! Hope we don't have to do this again for a long, long time.
Review by Christina Chang for New Butz
Completed transaction on July 10, 2024
Some lack of communication. I know the worker was going through some stuff, so I understand the delay in response at times. The person would try to make up for it when pressed about deadlines however.
Review by Joe Bryson for New Novakoff
Completed transaction on July 5, 2024
The closing costs for my Buyer were too high. You gave him a 1% buydown, but made up for that in closing costs. The docs were delivered untimely. The Seller had to reschedule. OK that its done, but not done well.
Review by She Kay Haynie for Peter Grant
Completed transaction on July 2, 2024
Peter was fine but Rob was not pleasant to work with.
Review by Kathleen Bucholz for Alex Ramirez
Completed transaction on June 19, 2024
I told Alex several times and I wanted to use wfg title because I work there he did not use wfg title evidently he did not listen to me
Review by Jane Amling-Heiken for Alex Ramirez
Completed transaction on June 19, 2024
The communication was unclear. Requests for information needed was last minute and resulted in having to drop everything in my busy life to find the documents and send them back the same day. Statements like if you don't get this to us today you will loose your locked in rate were frustrating and could have been avoided if we were informed the documents were needed several days in advance.
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