New American Funding Reviews
Review by Teodulo Guzman for New Sanchez
Completed transaction on February 27, 2025
The process was ok
Review by Mark Swanson for New Sanchez
Completed transaction on February 27, 2025
very responsive to my emails. process took 2-3 months, which is longer than I expected. The last 2-3 days was hectic with multiple last minute changes, information requests, and 2 notary visits
Review by Endang Bryan-Montanez for New Melgarejo
Completed transaction on February 26, 2025
The last minutes changes that caused the closing date delayed and cost us more money and time.
Review by Kathy L Price for New Enriquez
Completed transaction on February 21, 2025
Bw clear and not assume the client knows what to expect or what you are talking about
Review by Miles Teg for New Fienberg
Completed transaction on February 20, 2025
Reached out to Sebonic after getting a very low quote through Zillow. Michael reached out right away, gathered some additional info and got us a quote. My wife and I decided to move forward.At this point, we got turned over to one of Michael’s assistance and this is where it got sloppy. My wife and I have probably done 20 mortgages/refi’s over the years, so we kind of know what we’re doing. The assistant would set up an appointment with us and then blow us off. Only to follow up with an info request, where a meeting was completely unnecessary. If we had a question, we wouldn’t get a response, so we’d reach out to Michael. The morning of the close, we received 5 different sets of closing docs, because the numbers were wrong on each of them. Also, we couldn’t get the real name of Sebonic, for the cashier’s check. Our closing notary, received the final docs about an hour before our scheduled appointment, so that was delayed also. In the end, it all got done, but this would have been pretty stressful for an inexperienced borrower. For us, it was just annoying. Low rate/cost and the Octane too, made paperwork a lot easier. I’d use them again, but would be prepared for potential problems.
Review by Iman Tabar for New Nelson
Completed transaction on February 20, 2025
I'm a first time home buyer, so this maybe just how the mortgage process is. Dave was professional but the Loan Estimate was a total mess up, the actual amount I had to bring to closing date was over $1700 more than the Loan Estimate. The rates were going down during the time I was in the market, I got locked on a rate and was never told if I could go lower, or if that was an option. Generally, communication was confusing, 3 separate people from the bank emailing me, unresponsive to my (mostly dumb) questions as I was new to this.Overall, job gets done in time and without issues, but I didn't know exact closing costs till the last 2 days.
Review by Gwendolayon Parish for New Robinson
Completed transaction on February 20, 2025
Her knowledge,patiece and willingness to go a little farther for the 1st time buyers, pleasant and great customer service. Thank you
Review by Cathy Heitzenrat for New Mosley
Completed transaction on February 11, 2025
Better communication both with agent and client.
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