Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 411,741 reviews

Customers were not compensated for their New American Funding reviews.

3.0 April 10, 2025

Review by Katherine Folkner for New Hoffman

Completed transaction on April 10, 2025

Not all Matthew's fault. I originally worked with someone else who left the company (probably fired) who lied to me, and then nobody picked up my loan and I had no contact info or anything.

3.0 April 10, 2025

Review by James Speller for New Hoffman

Completed transaction on April 10, 2025

It would have been nice to get more updates on my loan status. I was a bit upset when a day before closing I was contacted on missing documents and issues with verifying my employment when I already had a closing date. I would think that the mortgage company would have all their duck in a row before setting a closing date. I was on vacation having to take time away from my family to being on the phone with the insurance company a few days before closing because I needed to increase my coverage.

3.0 April 10, 2025

Review by Lillian Hollis for New Hoffman

Completed transaction on April 10, 2025

Departments not on the same page. Not giving me information the was pertinent to my loan. The numbers on the Disclosure document about the loan was always changing. At one point I did cancel the loan by email because I was getting the run around. At the closing I had to give over $200 to someone that was never discussed with me. It was a bad experience all the way around.

3.0 April 9, 2025

Review by Randy Miller for Brad Funding

Completed transaction on April 9, 2025

There were just a lot of problems along the way. I am not a professional, nor am I in the real estate business, and I could tell there was something wrong. Feel free to call for details.

3.0 April 7, 2025

Review by Russell Ray for New Harkin

Completed transaction on April 7, 2025

My client (seller) received multiple offers to purchase their property. The reason we selected these specific buyers and their offer was the quick close we were promised by the lender. However, once closing day came, we were told the lender needed another week. Being this is a hard money investment property, my seller incurred an additional penalty to extend his loan.

3.0 April 7, 2025

Review by Bradley Thompson for New Toyama

Completed transaction on April 7, 2025

n/a

3.0 April 3, 2025

Review by Washington Herbert Williams Jr for New Aguilar

Completed transaction on April 3, 2025

Communication is the key and I felt that wasn't given I only spoke with Art twice throughout this entire process even when calling or emailing, there were way to many people working on this loan and didn't communicate with each other or with me in a timely manner when asking questions.

3.0 March 27, 2025

Review by Lynda K Davis for Kelli McNell

Completed transaction on March 27, 2025

Kelli McNell always answered my call or she would get back to me very promptly.

Smart Moves Start Here.Smart Moves Start Here.