New American Funding Reviews
Review by Danielle Hutson for New Bilodeau
Completed transaction on May 5, 2025
This was not our agent through the loan, and when he was assigned to this loan, we never spoke. I was also very upset to learn that the current MLO resigned DAYS after it happened and a new MLO was assigned. There wasn't very good communication.
Review by Krissie Radley for New Vogl
Completed transaction on April 25, 2025
Communication during the transaction was lacking. Phone calls and emails were not responded to at all on several occasions. Not sure why this happened, as my client did an excellent job on his part getting everything taken care of very quickly. Transaction closed but wire transfer was late and delayed the closing for my clients.
Review by Jon Byerly for New Vogl
Completed transaction on April 25, 2025
To have correct information needed sooner. Was told I would only be responsible for this much and ended up having to pay well over. Was told if I had this score my interest would be lower and then I reached that score and it wasn’t enough.
Review by Anita Ricci for New Vogl
Completed transaction on April 25, 2025
Everything was great at first. We were promised they went through underwriting... everything was going great..got a mortgage commitment right away. Boy was that all a joke. A week before settlement Drew disappears, we were given this woman named Vi that didn’t have a clue what she was doing, and suddenly we were all in a panic that settlement wasn’t going to happen because the buyers names were longer. In addition to all that settlement took 3 HOURS because we had to wait for funding.
Review by Kevin Batista for New Vogl
Completed transaction on April 25, 2025
Drew has a great turnaround and was very quick to address any concerns that I had.
Review by Victoria Shu for New Vogl
Completed transaction on April 25, 2025
The closing agent, Cynthia, did not communicate and ignore critical emails that needed her response. Not only she had 45 days to close, she missed the closed date by 4 days after and expect me to rush around due to her neglect. I was not given final closing date even after the first closing date was missed. Last minute verifications were done that should have been done 2 weeks before. One of the worst experience in loans and I had 3 already.
Review by Eden Dawson for New Grzywacz
Completed transaction on April 25, 2025
Not happy with how this loan was handled ,took too long , better follow up . I had previous loan and a refinance but this one just did not have the same experience , need better customer service. Customer should not to be blamed for misinformation . No unexpected expenses at closing . Must be informed before hand.
Review by Gage Anthony Gellerman for New Kiarang
Completed transaction on April 25, 2025
1. Colton King was great! We really enjoyed working with him and were sorry to see him depart NAF. 2. I have never interacted with Nader and therefore its difficult to provide feedback on a survey like this. 3. The NAF concierge tried to be helpful but ended up being more effort to work through them than it would be to just set up utilities myself.
Smart Moves Start Here.