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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,741 reviews

Customers were not compensated for their New American Funding reviews.

3.2 June 15, 2020

Review by Monica Hays for New LEIS

Completed transaction on June 15, 2020

A lot of promises were made that were not delivered without a lot of cajoling from our end. We were treated as an inconvenience after he got what he wanted from us. We originally went with this company because the initial contact was positive, personal and interactive by comparison to the other 2-3 companies with whom we spoke. Unfortunately, that was not a constant throughout the process. Lesson learned.

3.2 September 29, 2019

Review by Marissa Harris for New Sozio

Completed transaction on September 29, 2019

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3.2 June 6, 2019

Review by Michael Mitchell for New Seykora-Dahl

Completed transaction on June 6, 2019

Patricia was kind, extremely helpful, patient & honest. The staff was also extremely helpful & patient. I am very pleased with all aspects of the loan process. Sincerely, Michael Mitchell.

3.1 November 12, 2025

Review by Alyssa Fifield for Michelle Thula

Completed transaction on November 12, 2025

For a first time homebuyer having such a large team made it very confusing who to speak with. There wasn’t record of payments previously made on the initial closing disclosure, which didn’t give me a great feeling. Also confusing regarding a second appraisal. The responsiveness was great, but I didn’t know who to contact first and didn’t know the questions to ask as a first time homebuyer. Some more upfront guidance and explanation on the process would have been nice.

3.1 May 30, 2025

Review by Dale H Helms for New Tilson

Completed transaction on May 30, 2025

If my contact would of spead up the process and gave me the first quote of interest rate. Long process.

3.0 May 12, 2026

Review by Kyle Deardeuff for Elizabeth Vazquez

Completed transaction on May 12, 2026

Communication was not great through the process espicially as we got towards the end. Elizabeth did help more towards the end as it seemed she needed to take back over for Zo. Zo was not responsive for hours upon hours and sometimes days. I pride myself on customer service in my career and for someones file to say they do as well and he delivered very below par customer service. Thank you

3.0 May 11, 2026

Review by Thanos Infinity for New Boyette

Completed transaction on May 11, 2026

Christina was awesome! but the overall process in my case as an entrepreneur seemed overwhelming which is why I gave three stars.

3.0 May 10, 2026

Review by Nancy Hinchliffe for Shawn Morrow

Completed transaction on May 10, 2026

My opinion refers to the total experience not Shawn. Alex was always pleasant and helpful, the processor wasn't. It was my fault I didn't get purchase file to them right away because at that time buyer was thinking to change lenders. Communication was an issue .

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