New American Funding Reviews
Review by Sean Eklund for New Morrow
Completed transaction on October 30, 2020
Better communication would have been ideal. I’m happy with the result, but there were days when I didn’t know what was happening.
Review by MIGUEL AGUILO for New Mouriz
Completed transaction on October 30, 2020
Communication, guidance and keeping the customer updated with what is going on with the loan process was lacking in my experience.
Review by William Herold for New Allsopp
Completed transaction on October 20, 2020
My experience was great until I noticed that one of the payoffs associated with my refinance has not been paid as of today. It was/should have/was scheduled for 10-06-2020. I called Newamerican and they seem to be lost. They only recognize the new loan number which is XXXXXXXXXX. The payoff should have happened under the old loan number XXXXXXXXXXXX. I am looking for the $6,768.05 that should have been paid off for JPMCB Auto Finance Payoff of Installment. Need you assistance in locating it
Review by Alana Prowse for Scott Sheldon
Completed transaction on October 19, 2020
Scott is great and knowledgeable. It felt like as soon as things were finalized I didn’t get responses anymore to my emails from the team. I was also not informed that the loan didn’t go through as expected due to the fires and spent that Friday wondering what was going on, checking my bank account through the day. It would’ve been good to have a heads up on the delay. Overall though, mission accomplished.
Review by Steffen Snare for New Jensen
Completed transaction on October 14, 2020
I wish that there would have been more communication between us. We felt lost through the home buying process and if it weren't for us being represented by a realtor, we would of never been kept in the loop as much as we wanted to be. We did get to buy our home, so that end was just fine, but the communication and time seem to lack.
Review by Megan Griffith for Patrick Robbins
Completed transaction on October 7, 2020
Pat was great, just time management on other parts of the team were less than satisfactory.
Review by Richard for New Allsopp
Completed transaction on October 4, 2020
Better communication (timely and clear).
Review by Juan Tirado for New Jessop
Completed transaction on September 29, 2020
I felt Tom was great to work with and always responded to my questions. My main criticism is that it was difficult to get a phone call at the end and only could communicate via email or text . We really needed someone to walk us through some difficult hurdles after many requests. I also was not aware of a $1400 Finders Fee for a No Cost-No Points loan that I never experienced before in 5 other similar loans. I was not clear on this. Overall a good rate and Tom was always available.
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