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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,904 reviews

Customers were not compensated for their New American Funding reviews.

3.3 January 17, 2021

Review by Karmon Kash for New Team

Completed transaction on January 17, 2021

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3.3 January 14, 2021

Review by Aileen Santee for Anonymous Anonymous

Completed transaction on January 14, 2021

When Kristen was on vacation I was unable to obtain any response for updates or questions that I had. I even called a manager who said he would pass my inquiries on but still no response. Also, even though I sent the purchase contract to NewAmerican someone did not put in the right closing date and we closed later than we should have. I also heard a processor tell my buyer that the flood insurance paid by the HOA covered the interior, which it does not. I liked Kristen, however.

3.3 January 14, 2021

Review by Kassya Napier for New Petrillo

Completed transaction on January 14, 2021

We closed

3.3 January 13, 2021

Review by Melissa Sabalza for Scott Sheldon

Completed transaction on January 13, 2021

Scott was insightful and had our best interest at hand. Refinancing was easy. We refinanced through the holidays at a very busy time. I have to mention that in my opinion, Scott’s support team needs communication improvement. During our process there was a time where communication was not clear, and it hindered our experience. Overall, Scott was available and a phone call away. We are glad we continued with the process.

3.3 January 8, 2021

Review by Rose Quicker for New Seago

Completed transaction on January 8, 2021

Mr. Seago followed up with messages that were sent to me that I hadn't responded to and would likely have missed. It would have been helpful to hear back from him sooner at one point just before the holidays with regard to a wire transfer so I could have had more time to prepare for it to avoid an extra fee (although it was relatively small, it could have been avoided).

3.3 January 8, 2021

Review by Brian Jarominski for Sema Kaderi

Completed transaction on January 8, 2021

Very easy and fast! Closed within time frame we were told!

3.3 January 5, 2021

Review by Katie Digmann for Chris Moore

Completed transaction on January 5, 2021

.

3.3 January 1, 2021

Review by Daniel Ari for Anonymous Anonymous

Completed transaction on January 1, 2021

cool to refinance at a better rate. I wish we'd had more ongoing contact as the Fed Funds Rate continued to drop - I feel like we should have/could have been offered a better deal I was thrown by how often other representatives reached me using Chris's email address. Once we'd agreed to refi with New American, Chris was actually pretty hands off, which I guess is just how it goes, but it felt a little like being in the pipeline. Not warm and fuzzy, if that's what you were going for.

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