New American Funding Reviews
Review by Douglas Freeman for Philip Martinelli
Completed transaction on September 9, 2021
I had worked with Phil for multiple re-fis before and expected the same easy process. This one was more complicated, coming from a conventional construction loan. Turns out that until the last minute no one realized that the VA 210 day rule applied. Then when we were a week from close it was discovered that VA prohibits cash out from a construction loan. End result was we had to get a HELOC loan for the additional funds we needed to complete remaining tasks (yard etc) and had 4 month delay
Review by Erik Fenton for Pouyan Narani
Completed transaction on September 9, 2021
Talks began in May and continued through July. It would’ve been nice to have a list of things needed to close. When the time got close Gina kept asking for new things from us, pay stubs, contact info etc, which prolonged the process even longer. I understand covid created unfortunate circumstances but I thought things would be done in half the time.
Review by Gary Kennison for New Lesinski
Completed transaction on September 9, 2021
If the rate would of just been adjusted down that whole 1/4 % ,instead of going thru a whole new re-finance with all the added cost( New American got a whole new points and other added fees) and all the paperwork and re-signing and the Notary and the length of time,did I mention paperwork?!! If I would of known of all this ,I would of stayed at % I had,so as to save $59mnth, will take me over 3 years to recoup. New American will make plenty off me over term of loan,could of reduced 1/4%
Review by Hartwell White for Keith Beever
Completed transaction on September 9, 2021
It took 3 months to get this done and is the only reason I wouldn't recommend NAF. Keith was very helpful, got be a good loan package and worked very hard. The amount of time it took to identify and secure an appraiser and then get the appraisal back was just ridiculous.
Review by Shawn Boquist for New Haberl
Completed transaction on September 9, 2021
.
Review by Jane Strobel for New Haberl
Completed transaction on September 9, 2021
I think it was a combination of things that resulted in multiple delays. Certainly the seller contributed by not having things completed on time. However, in the end I felt that I did not receive great response to my calls to Drew during crunch time. That said Vi Doan was a superstar in her level of support, ability to be responsive to questions, and working to ensure the final transaction was a success.
Review by Marshall Johnson for New Haberl
Completed transaction on September 9, 2021
Returning of phone calls took some time. Interest rate was higher than first quoted, I do appreciate Drew but this time it was no where near the previous service level he provided to us in previous times. I guess the bar was to high along with what I have expected from Drew.
Review by Penny Dix for New Haberl
Completed transaction on September 9, 2021
Communication was poor due to not calling an letting me know it is going to this person or that person..
Smart Moves Start Here.