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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,904 reviews

Customers were not compensated for their New American Funding reviews.

3.3 September 9, 2021

Review by Jamal Cromity for Delilah Sanchez

Completed transaction on September 9, 2021

When I initially spoke with Delilah about the value of my house, I told her it was about $120k. Apparently, in the documents she put the value as $155k. Now ultimately the house was appraised for $140k and I was able to clear the cash out loan, but I never did get an explanation from her concerning why she enter the value so high?

3.3 September 9, 2021

Review by Dareus Wynn for Delilah Sanchez

Completed transaction on September 9, 2021

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3.3 September 9, 2021

Review by Kathy Montgomery for Tony Piccione

Completed transaction on September 9, 2021

This turned into a slower than usual closing, needed 4 extensions. Tony did return emails fairly quickly, maybe one day later.

3.3 September 9, 2021

Review by Rory Frazier for Tony Piccione

Completed transaction on September 9, 2021

Better communication and returned phone calls!

3.3 September 9, 2021

Review by Alfred Hendri for Amul Patel

Completed transaction on September 9, 2021

More communication when it became difficult.

3.3 September 9, 2021

Review by Deedee Peterson for New Lombard

Completed transaction on September 9, 2021

There were significant gaps in communication. I didn't hear from anyone about my loan for about 4 - 5 weeks. And even then, I didn't see any movement on my loan until I was the one to contact the company. I know that the pandemic interrupted some work (I'm working remotely too) but I didn't hear from the company before the pandemic and after many folks went remote, I still had to be the one to ask "what's happening" before I heard anything.

3.3 September 9, 2021

Review by Marcie Cottell for New Lee

Completed transaction on September 9, 2021

We were supposed to get a post close credit back for the appraisal fee which were told would be waived as it was new construction and we were current mortgage holders. An appraisal was done unknown to us, and we were charged for it at closing. Kat said she was working on a post close credit and we were fine with that. I’ve reached out via email and left a phone message, three times since we closed in December and have never heard back with any response of any kind.

3.3 September 9, 2021

Review by Dylan Dryer for Jason Jones

Completed transaction on September 9, 2021

Very stressful.

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