New American Funding Reviews
Review by Ashadaya Patterson for Nichole Allison
Completed transaction on September 9, 2021
In the beginning of my experience with American funding, it was terrible. My information was transferred without informing me and as a new homeowner, this was very scary/frustrating. I had to take the initial step to find out who would be supporting me as my lender and only got to the bottom of everything after contacting my Relator and she communicated with higher authorities. After this initial issue was settled, Brandi Hill and Michele M were very helpful and addressed all my questions.
Review by Nicole Rowe for Nichole Allison
Completed transaction on September 9, 2021
More attention to detail and less document revisions Assurance that our confidential information was handled securely (asked for same documentation more than once which did not give us confidence that our information was secure)
Review by Sabrina Lanier for Nichole Allison
Completed transaction on September 9, 2021
I wasn't pleased with the last minute communication.
Review by Jeremy Strauss for Nichole Allison
Completed transaction on September 9, 2021
To have our closing on the correct day.
Review by Rebekah Winter for Nichole Allison
Completed transaction on September 9, 2021
The response of emails and phone calls was fast at the end and the beginning. But I would recommend even in the middle of the process responding within at least a day or so. Most of the time in the middle of the process it would take sometimes a week or more for them to respond. The response in the lender world may not require an immediate response. But those buying don’t know any better, and could better put your clients minds at ease with a quicker response. Otherwise it was a good experience,
Review by Kevin Brooks for Nichole Allison
Completed transaction on September 9, 2021
Communication during the process was not good. We were asked to send in the same information multiple times. We were asked to sign information knowing it was incorrect. When we got to closing, the information still wasn’t correct
Review by Jacqueline Crow Apigo for New Johnson
Completed transaction on September 9, 2021
Client enjoyed working with you. Thanks for regular updates.
Review by Melissa Goldie for New Johnson
Completed transaction on September 9, 2021
This was my first experience applying for a mortgage and first home! I appreciated the advice given from all the staff and the assistance with all of the paperwork and applications.
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