New American Funding Reviews
Review by Kathya Melendez for Steven Baker
Completed transaction on August 24, 2023
When I would call to ask him a question regarding the loan he wasn't really helpful or friendly.
Review by Jesse David Sanders for Dustin Tilson
Completed transaction on October 2, 2020
Dustin was absolutely horrible to me. I’m 74 years old trying to get my home refinanced and Dustin did not explain my loan and the cash that I had to pay for the rate he promised me. Dustin gave me a rate and did not tell me I had to pay an additional 3K for pointDustin talked down to me and said it’s not his job to explain every detail just the highlights of the loan. It was so bad that his manager had to take over my loan because Dustin was so unprofessional. Dustin makes the company look bad.
Review by Keith T Garacia for TJ Duncan
Completed transaction on December 15, 2025
Follow ups, communicate timely to meet loan deadlines. Lacked transparency during the process. Would not refer to a friend.
Review by Stephania Jeanty for Darwin Caffrey
Completed transaction on December 9, 2025
The communication is poor
Review by Jaimee Renee Losey for Jason Tiburzi
Completed transaction on December 7, 2025
I have experienced several issues and to date still no resolution and no follow up. I made the biggest mistake in chosing New American Funding. The lack of accountability is mind blowing.
Review by Johanna Pampillonia for Mike Saggese
Completed transaction on December 4, 2025
From the begining the communication and level of service was very very poor, I was not able to communicate with Mike Saggese at all, completely left in the dark with numerous requests along the way. Document request was not submitted in a timley manner.
Review by Austin Bloyd for Victoria Adkins
Completed transaction on December 2, 2025
Better communication
Review by Jessica Marie Stout for Steve Davis
Completed transaction on November 24, 2025
Having someone who actually communicated, didn't charge me for interstate on days we didn't have the loan because of his negligence and acted we weren't just a quota he was trying to reach. Worst experience ever.