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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,434 reviews

Customers were not compensated for their New American Funding reviews.

0.8 August 24, 2023

Review by Kathya Melendez for Steven Baker

Completed transaction on August 24, 2023

When I would call to ask him a question regarding the loan he wasn't really helpful or friendly.

0.8 October 2, 2020

Review by Jesse David Sanders for Dustin Tilson

Completed transaction on October 2, 2020

Dustin was absolutely horrible to me. I’m 74 years old trying to get my home refinanced and Dustin did not explain my loan and the cash that I had to pay for the rate he promised me. Dustin gave me a rate and did not tell me I had to pay an additional 3K for pointDustin talked down to me and said it’s not his job to explain every detail just the highlights of the loan. It was so bad that his manager had to take over my loan because Dustin was so unprofessional. Dustin makes the company look bad.

0.7 December 15, 2025

Review by Keith T Garacia for TJ Duncan

Completed transaction on December 15, 2025

Follow ups, communicate timely to meet loan deadlines. Lacked transparency during the process. Would not refer to a friend.

0.7 December 9, 2025

Review by Stephania Jeanty for Darwin Caffrey

Completed transaction on December 9, 2025

The communication is poor

0.7 December 7, 2025

Review by Jaimee Renee Losey for Jason Tiburzi

Completed transaction on December 7, 2025

I have experienced several issues and to date still no resolution and no follow up. I made the biggest mistake in chosing New American Funding. The lack of accountability is mind blowing.

0.7 December 4, 2025

Review by Johanna Pampillonia for Mike Saggese

Completed transaction on December 4, 2025

From the begining the communication and level of service was very very poor, I was not able to communicate with Mike Saggese at all, completely left in the dark with numerous requests along the way. Document request was not submitted in a timley manner.

0.7 December 2, 2025

Review by Austin Bloyd for Victoria Adkins

Completed transaction on December 2, 2025

Better communication

0.7 November 24, 2025

Review by Jessica Marie Stout for Steve Davis

Completed transaction on November 24, 2025

Having someone who actually communicated, didn't charge me for interstate on days we didn't have the loan because of his negligence and acted we weren't just a quota he was trying to reach. Worst experience ever.

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