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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,904 reviews

Customers were not compensated for their New American Funding reviews.

3.3 September 9, 2021

Review by MARY KORNACKI for New Turoski

Completed transaction on September 9, 2021

Kellie was good but it seemed my loan person changed 3 times during the loan process.

3.3 September 9, 2021

Review by Susan Henry for Robert Sides

Completed transaction on September 9, 2021

Early on in the process I received updates frequently then I didn’t hear anything. I wrote the contract to close in 30 days because he stated that’s how many days were needed. Right before we were due to close, he called to say they only had one processor for KY and it would be delayed a week. Once the processor received it, (3 business days after original close date), she mentioned she could probably close in a few days. The entire team at that point did go the extra mile to make it happen.

3.3 September 9, 2021

Review by Jason Foster for Jarrod Harris

Completed transaction on September 9, 2021

n/a

3.3 September 9, 2021

Review by Jessica-Lynn Fulton for Jarrod Harris

Completed transaction on September 9, 2021

Multiple delays in communication. The entire process took months without a reasoning for the delay. I was a returning customer and had a poor experience, especially compared to the first time I financed with this company.

3.3 September 9, 2021

Review by Brandi Bennett for Jarrod Harris

Completed transaction on September 9, 2021

Our refinance took several months, not sure if it was due to covid-19 or not, but when it was all done and over with our credit score dropped over 100 points due to non- payment even though he stated we were covered. We have sent multiple emails asking for explanations, but he has not given us an explanation and in the previous email (almost a month ago) he stated he was still looking into it. Now he will not return out emails. He seemed friendly and professional, but now I'm not sure.

3.3 September 9, 2021

Review by Sarah Chassey for New MollerKnight

Completed transaction on September 9, 2021

Email replies were unclear at times and resulted in confusion. Staff was nice but did not help streamline and really help you through it.

3.3 September 9, 2021

Review by Cynthia Garcia-Weiss for New MollerKnight

Completed transaction on September 9, 2021

It took longer than expected to complete process. Items were requested had to be sent several times. After signing there were several forms that needed to be completed before we could fund. wrong closing fees quoted several times.

3.3 September 9, 2021

Review by Megan Fauscett for New Moran

Completed transaction on September 9, 2021

n/a

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