New American Funding Reviews
Review by Akilah Smallwood for Florica Shepherd
Completed transaction on September 9, 2021
More clear and concise communication would have made the experience much better. Timeliness of responses was good, but there were too many moments when people asked for information that had already been sent and/or we were provided extremely vague responses to our questions, at times.
Review by David Martin for Don Gibson
Completed transaction on September 9, 2021
Don is a really great guy,and knowledgeable.We started great with awesome communication,but towards the end,not so much..Phone calls and texts were not answered . The day of closing was a little chaotic,I received a call that morning from a new insurance company,then once we arrived at closing ,we were told that we had to go wire funds, and the closing paperwork was not in,and we had to push the closing time back from 10:00 to 2:00.We didn't know our actual monthly payment untill closing.
Review by Paula Jackson for New Suvalic
Completed transaction on September 9, 2021
Better communication throughout the process. Had I known the loan required more time i could have prepared all sides and I could have officially changed the closing. Having my client sit at a closing table for nearly 4 hours was not good experience and threw my schedule into shambles.
Review by Virgil Brendlinger for Patrick Rowles
Completed transaction on September 9, 2021
Patrick, Made it easy Great person Thank you Virgil
Review by Virgil Brendlinger for Patrick Rowles
Completed transaction on September 9, 2021
Patrick, made it easy that is why it was great
Review by PEDRO PADILLA for Patrick Rowles
Completed transaction on September 9, 2021
We were informed quickly , we worked thru details in a pleasant manner not feeling stressed!!! Thank You
Review by Jessica Weisgerber for Quynh Pham
Completed transaction on September 9, 2021
Started out great. Quynh the loan officer was patient , and knowledgeable. However, the process went much differently. Almost all documents were sent to processor immediately. Questions such as "why do you need a divorce decree from 9 years ago?" took days to get an answer. The process was horrible. My rate lock expired to which I was left either paying the fee for extension or losing the rate. Not only that fee, but the lender credit I was originally sold on was taken away.
Review by Robert Futrell for New Donohue
Completed transaction on September 9, 2021
The underwriting process was too long. Closing was delayed almost 2 months. We ended up paying for another 2 appraisals and a reinspection. Jeff was good, but the support team didnt seem to get in a hurry for us and ended up costing us and the builder more money.
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