New American Funding Reviews
Review by materialuna for Anonymous Anonymous
Completed transaction on March 1, 2017
This un-professional so called "loan officer" is a so un-attentive, seemed as if we were bothering him by asking a lot of questions as first time buyers!! He disregarded the most crucial info of a mortgage loan, the costs & monthly payment for 30 years. He sped through so many confusing terms & verbiage that I don't recall the product he offered nor whether we were approved or not?? Do not use this loan officer. Rude & full of himself!
Review by zuser20160522145236155 for Anonymous Anonymous
Completed transaction on March 1, 2017
I have selected them as a lender. It was my biggest mistake. I wasn't able to close the deal. They had 90 days to investigate everything but they found HOA issues on the closing day. They work extremely slow and then they don't except their fault. Don't loose the deal for few hundreds. STAY AWAY from this lender.
Review by April McCutcheon for Anonymous Anonymous
Completed transaction on February 27, 2017
I wouldn't even describe the experience as unpleasant as it was way worse that the meaning of that word. There was lack of communication through all departments, lack of taking the initiavte, with a lack of performance. Everyone working on this file had every excuse as to why things weren't getting done.
Review by Jason Jasnos for Anonymous Anonymous
Completed transaction on February 23, 2017
Chris showed a complete lack of interest in follow through when it came to completing a loan approval for our upcoming investment property. took days to return a single email or phone call. Out of frustration I figured he was not in business anymore and so I found another agent. He finally calls me without an concern over the fact that he took days to return my emails and calls. So I dropped him as an agent. Turns out his rates are crap anyway.
Review by Lynae Johnson for Anonymous Anonymous
Completed transaction on February 23, 2017
Working with different people.
Review by Scott Jenkins for Anonymous Anonymous
Completed transaction on February 22, 2017
Initially, Rob seemed great. However, as time went on, none of the paperwork matched his promises, it was all poo-poo'd with "trust me", and in the end the concerns expressed up front were what came to pass and he excused breaking his promises with efforts to blame us for the issues. If he had been more forthcoming up front, a lot of anxiousness and having to go above his head to his boss would have been avoided. I would not recommend Rob to deal with.
Review by Michael Kosicki for Michelle Piccinini
Completed transaction on February 3, 2017
Communication and follow up. Several times tried calling only to get voicemail and return calls late if at all. At closing was told that we would receive a package with all the information for making a payment( Coupon Booklet) would be sent to us. Never received it. Now it Feb 3rd to find out an email was sent on the 9th of Jan that was time sensitive and has expired. Maybe a text or a phone call stating "Hey just sent you a time sensitive email" or something like that. Over promise and under de
Review by Amanda Hendershot for Anonymous Anonymous
Completed transaction on February 3, 2017
Accountability and good Customer Service would have prevented the string of problems we had. No follow up and not honoring your word is an issue home buyers should be warned of. Only trustworthy individuals should aid families with their finances in important life changes.
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