Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 403,434 reviews

Customers were not compensated for their New American Funding reviews.

1.0 July 5, 2018

Review by Jason Hanson for Matt Allsopp

Completed transaction on July 5, 2018

I was not kept in the loop from Day 1 in regards to what was happening with this transaction. I always had to call and find out the status of the loan. We started with one LO and was moved to Matt and that was never communicated to me. We had almost 40 days from contract to close and still had to jump through hoops to get it done.

1.0 July 4, 2018

Review by Marilyn Chalcraft for Jody Talick

Completed transaction on July 4, 2018

BAD COMMUNICATION

1.0 July 4, 2018

Review by Linda Williams for Anonymous Anonymous

Completed transaction on July 4, 2018

Better knowledge of products he recommends and know and can advise us ahead of time of conditions and the terms we are getting instead of telling us two weeks before its time to close. And yell us the only way the deal could happen is to put 20% down. This was the worst house buying experience we have ever had!!!!

1.0 June 28, 2018

Review by Harry Soete for Anonymous Anonymous

Completed transaction on June 28, 2018

You misrepresented every detail and projected cost. You told me at every conversation that I would get a certain rate. You intentially "low-balled" me. And you added every possible nip picking fee imaginable. I would advise everyone NOT to choose Newamerican.

1.0 June 18, 2018

Review by Stephanie Florence for Anonymous Anonymous

Completed transaction on June 18, 2018

Honestly the lack of concern and timeliness on Berta part was completely unacceptable and unsatisfactory..her answers were always just to be patient and also she lied to me multiple times...i had to get upper management involved just so i could close on my house before i became homeless with no THANKS TO HER..worst loan officer experience i have ever been through!! Will never use New American Loans If she is still an employee!

1.0 June 17, 2018

Review by Alfredo Loya for Anonymous Anonymous

Completed transaction on June 17, 2018

!

1.0 June 6, 2018

Review by Bryant Saint-Clair for Anonymous Anonymous

Completed transaction on June 6, 2018

Sorry this survey doesn’t have enough space for us to explain our experience. Let’s just say it was horrible. Wouldn’t recommend New American funding if it’s the last mortgage company around. Especially the Atlanta office from the managers to Scott Smith.

1.0 May 6, 2018

Review by Manoochehr Mohsenian for Anonymous Anonymous

Completed transaction on May 6, 2018

This was by far my worst experience in financing purchase of a property. Every step of this process was poorly managed and handled. None of the early discussions and commitments by this loan brokerage company ever came through. We were always reacting to yet another request for information, approval for changes (none initiated by me) by the broker and his staff on a nightly basis.

Smart Moves Start Here.Smart Moves Start Here.