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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,211 reviews

Customers were not compensated for their New American Funding reviews.

0.7 October 22, 2024

Review by Temesgen S Gureche for NMLS 6606

Completed transaction on October 22, 2024

No they are not good at all

0.7 October 18, 2024

Review by Yatinder Singh for New Machikas

Completed transaction on October 18, 2024

No way I came to you guys as I was lied by Dean. He sent a good faith estimate and I said no for points also But all lies , I finally did it as I was already beyond my closing date. If I had chance I would’ve backed out

0.7 October 15, 2024

Review by Ezra Bernstein for New Swartz

Completed transaction on October 15, 2024

Envoy was unresponsive to requests for information. They sent incorrect forms to the closing, which was declared invalid, necessitating a second one. By the time it was done properly, I had been forced to take three unpaid days off from work and been unable to collect a half a month's rent for the property I purchased, costing me hundreds of dollars in addition to the stress caused by what was either breathtaking incompetence or utter disregard for their client. Eric was apologetic, nobody else

0.7 September 29, 2024

Review by Undria Brown for New Lambert

Completed transaction on September 29, 2024

Be honest and loyalty to the company

0.7 September 9, 2024

Review by Charles L Steinhardt for New Allsopp

Completed transaction on September 9, 2024

Any sort of communication. Not being told by the loan processor that all documents were finished but by the loan officer that documents were missing. Not showing up at the title company for closing and then being told in their office that we would not close and that the income I had documented would actually not count. Having any sort of communication in the over two months leading up to this that would have allowed us to fix the situation prior to having to delay the closing.

0.7 September 6, 2024

Review by Matthew B. Anderson for New Burger

Completed transaction on September 6, 2024

My previous interactions with New American Funding over the past 7yrs have been very positive. This was not

0.7 September 5, 2024

Review by Steven Michael Insinna for NMLS 6606

Completed transaction on September 5, 2024

Brian Brisebois failed at every opportunity to provide even adequate levels of communication, class, grace, and politeness. He demonstrated unacceptable levels of customer service in not only dealing with me but also my agents. His incompetence and failure to set proper expectations caused multiple delays in closing. He was unable to be reached by phone, text or email, and attended an out of town conference without a backup in place to assist in his absence during a critical juncture of the underwriting process. He offered no apologies.

0.7 September 2, 2024

Review by Anthony J Mccoy for New Danielson

Completed transaction on September 2, 2024

Did not communicate

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