New American Funding Reviews
Review by Dana Lee Hurbain for Community Benson
Completed transaction on March 13, 2025
Clear communication and if there was a failure or misunderstanding except responsibility. Also know how the system operates. It’s not based exclusively on your personal experience. The world is bigger than that. Know your job.
Review by Ronald Orinko for New Ponick
Completed transaction on March 3, 2025
Scott was nice and friendly in the beginning. However, he failed to communicate underwriting requirements for pre-approval in the beginning, then failed to communicate with me for weeks. The week of closing he finally called and said I needed an additional $15K to close and pay off disallowed co-signed debts that he'd originally said would be fine with less than 12 months history (then claimed he told me that- I am very thorough and write everything down.) Despite several email attemts to get underwrting updates from him, as well as CC'ing him on every commuication with Jourdan (the underwriter) for weeks, he claimed he "just got my file back" the Monday before close. Then, the last I heard from him was that Tuesday. We closed on Friday and I never heard from him again. Jourdan Herbst was EVERYTHING in the closing of this loan- she handled the job of Scott and communicated regularly with me. On closing day when our title company continue to wait on closing paperwork well beyond our closing time and hold everyone up, I called everyone trying to reach someone. Jourdan and Brook Bergh handled that immediately. Scott never returned my call let alone assisted. This is my FOURTH LOAN through NAF and I've never had this experience. Please give Jourdan a raise- she was the sole reason this loan closed.
Review by Annamma Anto for New Zarate
Completed transaction on February 13, 2025
They didn't disclose so much info to us. Also they asked for so many documents
Review by Bonnie E Allen for New Glick
Completed transaction on January 31, 2025
Be honest.
Review by Mary R Clouse for New Rego
Completed transaction on January 25, 2025
Poor communication several lost files . They sqy say they have everything they need and then a last minute addition of paperwork which required me to pay extenstion fees
Review by Sidney Rens for New Shaw
Completed transaction on January 19, 2025
We werent given a snapshot of our options up front, we were sent incorrect documents, we had a gift applied differently than we communicated about and intended - it ended up working out but was an unnecessary surprise.
Review by Ashley Salzer for New Sheats
Completed transaction on January 6, 2025
Better communication would have been appreciated . My loan took longer than expected to finish which hindered my buying process. Overall, my needs did not feel prioritized.
Review by Julian David Casallas for New Garcia
Completed transaction on January 2, 2025
They were not able to be clear about anything . all was chaos , they lost the documents, they have not idea what documents do we have to submit or what information those documents needed. They took way more than expected because of their mess they seem completely newbies on this
Smart Moves Start Here.