New American Funding Reviews
Review by Yosary Burgos for Anonymous Anonymous
Completed transaction on August 3, 2020
Never returned calls, very inattentive, lack of organizational structure in the company.
Review by Ellen Gordenier for Rebecca Barber
Completed transaction on July 27, 2020
Unfortunately, there were no updates throughout the process on where the file was and how things were going. There was an issue with an encroachment at the very end when the title company had sent the title commitment 3 weeks prior. It was stressful on everyone, including the buyer. Every time I reached out to Rebecca I was told Toni was handling it. I felt like Rebecca wasn't even involved or knew what was going on.
Review by Aaron Reeves for Terri Karch
Completed transaction on July 22, 2020
Terri was rude, incompetent, and explained next to nothing. She lost documents constantly that I had sent. She was clearly unorganized as she asked for things already sent. During all of this she kept boasting about her many years doing this. She was also unprofessional, at one point she refused to move forward because her feelings were hurt. She also had me spend days getting useless information the closer did not even need. Stay away at all costs.
Review by Trevor Mcllwaine for Teresa Tersigni
Completed transaction on July 20, 2020
Hear from my client that he was being told they had the 16th as the closing date the entire although the contract didn't say that. Even then we still weren't ready to close by 9am on the 17th. Very poorly handled by telling us the day of closing that we weren't going to close for a week. This is the type of experience that leaves a bad taste in their mouths.
Review by Brandon Bowes for Anonymous Anonymous
Completed transaction on July 17, 2020
Responses to clients questions in a timely matter. Following up on scheduled appointments and appraisals to ensure things are on track. Being available for questions or concerns. Owning up to mistakes and apologizing. All of the things you’d expect from a lending company as a first time homeowner.
Review by Paula Stueve for Tucker Cusick
Completed transaction on July 5, 2020
Where were the details of the numbers to close? How much should the Buyer bring to closing? Loan officer informed me he wasn't responsible for getting them to me--someone was. I did not hear from Mr. or Ms. Someone Else. Terrible experience. If this loan officer is not the one doing the work, why wasn't I in touch with the one who was? The title company contributed its own share of non-communication. Terrible.
Review by Troy Hammer for Andy Jensen
Completed transaction on July 5, 2020
Very poor communication, he was very unorganized,and it took almost 3 months to get it done. In the end we were happy with the interest rate and our overall mortgage.
Review by Dane Mosman for Tonya Sample
Completed transaction on July 3, 2020
Final cost per month and closing cash had stayed the same for a month through many different forms. Then less than 24 hrs before closing both cash to close and the monthly payments went up considerably. We tried calling, emailing and texting and got no explanation as to why. She didn't contact us and never explained why it changed or why these changes happened right before closing when she had been working on it for a month. Unsatisfied, would not reccomend.
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