New American Funding Reviews
Review by ANN M PAPES for Aaron Emerson
Completed transaction on July 25, 2025
THERE WERE SO MANY HICCUPS WITH THIS TRANSACTION I DO NOT KNOW WHERE TO BEGIN. FOR STARTERS, DAY BEFORE CLOSING WE WERE TOLD THAT THEY DIDN'T KNOW IT WAS A TEXAS FILE AND COULD BE DELAYED. I WOULD THINK THE ADDRESS WOULD HAVE BEEN A CLUE. THIS PUT MY CLIENTS IN THE POSITION OF HAVING TO DRIVE FROM CHICAGO TO HOUSTON THROUGH THE NIGHT TO BE ABLE TO SIGN IN PERSON INSTEAD OF NOTARY IN CHICAGO SO WE COULD CLOSE ON TIME. AS THEY WERE DRIVING HERE THE LISTING AGENT WAS GETTING CALLS FROM A REVIEWER ASKING IF CHANGES TO THE HOME WERE PERMITTED. THEIY WERENT SURE IF IT WAS A ONE OR TWO FAMILY HOME. HOW COULD THIS BE GOING ON NOW AS THIS HAD BEEN UNDER CONTRACT FOR 45 DALYS!!! HE SAID IT JUST LANDED ON HIS DESK THAT DAY. ONE DAY BEFORE CLOSING!!!! LONG STORY SHORT, ON CLOSING DAY MY CLIENTS WERE TOLD TO GO STRAIGHT TO THE TITLE COMPANY TWICE. THEY WERE TOLD DOCUMENTS ARE THERE!!!! THEY WERE NOT!! THEY WERE EVEN CONGRADULATED ON THEIR CLOSING THAT STILL HAD NOT TAKEN PLACE!! IT CLOSED A DAY LATE WHICH I UNDERSTAND HAPPENS BUT THE STRESS PUT ON EVERYONE INVOLVED WAS UNNECESSARY. THEASE ARE JUST A FEW EXAMPLES. IN MY TEN YEARS OF SELLING HOMES AND OVER 70 TRANSACTIONS, THIS WAS BY FAR THE ABSOLUTE WORST AS FAR AS DEALING WITH A LENDER GOES. I HAVE NEVER WRITTEN A POOR REVIEW IN MY. I FELT COMPELLED TO DO SO HERE SO ANOTHER BUYER MAY BE SPARED HAVING TO DEAL WITH THIS.
Review by Gregory Wood for New Douglas
Completed transaction on July 25, 2025
To much to write in this box
Review by Christy Biddle for Jing Funding
Completed transaction on July 22, 2025
To hear directly from the lender instead of relying on buyer to relay messages from the lender.
Review by Micki Dalton for New Chick
Completed transaction on July 22, 2025
She helped my client understand and that in turn helps me.
Review by Abdias Rodriguez for New Bustos
Completed transaction on July 20, 2025
Communication
Review by Helena Deville Shaw for New Boatman
Completed transaction on July 17, 2025
At the end, after I lost Betsy Merrick, I felt somewhat homeless and unsure who was taking care of my account. I had to send some documents several times which slowed down the process and closing which had to be pushed back several times. Communication was not as good as it could have been, I think.
Review by Jose Gaston Rodriguez for New Reto
Completed transaction on July 15, 2025
Best communication and more easy for understand the all documents and forms application for houses.
Review by Norma Chapman for New Reto
Completed transaction on July 15, 2025
There was a delay in closing, due to the loan processor being out of the office. I understand that it is not the processor’s fault, however it appears that the whomever was supposed to be covering may have not updated or reviewed the file in her absence. This caused a lot of unnecessary stress on all parties involved.
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