New American Funding Reviews
Review by Priyanka Mangajji Basavarajap for Jesse Valenzuela
Completed transaction on November 3, 2024
I want to thank Alex, Jesse's manager, for assisting us in resolving the issues with the closing disclosure by reviewing our phone recordings with Jesse. Our home purchase was at risk, and Jesse was unhelpful in connecting us with his manager for a formal complaint, stating that customer service department will look into this matter and processing the loan was out of his hands. I had to reach out to Jesse's manager through another route. Thankfully, Alex looked into the situation and resolved the issue. However, Jesse did not take the courtesy to call or inform us that it was fixed. I would not recommend Jesse to anyone, but Bobby was always helpful and available for our questions.
Review by Jane E Bauder for David Rangel
Completed transaction on November 2, 2024
I never even talked to David Rangel. All I received was the standard 4-5 emails., this experience was a complete shit show. I would never recommend your company for anything other than a W-2 loan. I don't even think I would recommend it then. The lack of communication in the lack of communication.
Review by Juan Castrellon for Alma Pulido
Completed transaction on November 1, 2024
Extremely unprofessional, the communication was absent/poor on her part . we were being asked to submit documentation that had already been submitted multiple times., a waste of your resources, time as well as our time. Unfortunately, I don't have one good thing to say about my experience.
Review by Alicia Anita Armas-Castrellon for Alma Pulido
Completed transaction on October 27, 2024
Absolutely the worst team that I could’ve had. I will definitely be leaving an unpleasurable review. Communication, professionalism, and most importantly, the lack of follow through. Feel free to call me should you?
Review by Yatinder Singh for Dean Machikas
Completed transaction on October 18, 2024
No way I came to you guys as I was lied by Dean. He sent a good faith estimate and I said no for points also But all lies , I finally did it as I was already beyond my closing date. If I had chance I would’ve backed out
Review by Ezra Bernstein for Jon Swartz
Completed transaction on October 15, 2024
Envoy was unresponsive to requests for information. They sent incorrect forms to the closing, which was declared invalid, necessitating a second one. By the time it was done properly, I had been forced to take three unpaid days off from work and been unable to collect a half a month's rent for the property I purchased, costing me hundreds of dollars in addition to the stress caused by what was either breathtaking incompetence or utter disregard for their client. Eric was apologetic, nobody else
Review by Temesgen S Gureche for Andrew Gray
Completed transaction on October 11, 2024
No they are not good at all
Review by Ashley Krall for Jonathan Marloe
Completed transaction on October 7, 2024
If Jonathan would actually answer his phone. If my payoffs were actually correct. If I wasn’t told one thing and disclosures said something totally different. I would have loved to receive correct checks to my payoffs but nobody answered or made this timely to get corrected BUT Jonathan did say he would before the loan closed. WRONG! Now I’m left with useless checks that nobody in the company will fix.
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