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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 412,006 reviews

Customers were not compensated for their New American Funding reviews.

3.3 October 24, 2025

Review by Donald Wendling for Scott Ponick

Completed transaction on October 24, 2025

More up front and communication with one person and not 5 different people and no text at 9 o'clock at night. But I'm OK with everything it was confusing...

3.3 October 20, 2025

Review by Devin Michael Lyles for Nate Wilson

Completed transaction on October 20, 2025

I like him but sometimes he wouldn't reply to text or calls for up to two weeks. He didn't explain things freely. I had to ask everything instead of it being explained. Sometimes he answered your question like u where dumb / low key smart remark. I felt like I had to fight to get information at times. Other than that he was good. He did answer my questions over a year time frame, not horrible experience just frustrating at times .

3.3 October 5, 2025

Review by Todd Ayers for Nick Fendig

Completed transaction on October 5, 2025

This is the second time I have had a client from NAF Homes that did not close on time. I dont think it is the loan officer in each case, I think it is your underwriting department dropping the ball in both cases.

3.3 October 4, 2025

Review by Adrienne M Dedon for Tommy Burnette

Completed transaction on October 4, 2025

We had a great experience until the last week. We were super thankful for all the time Tommy spent explaining the ins and outs with us early on. Communication should be much clearer between buyer/loan officer/title. Title said they would call with closing instructions and never did. Had a miscommunication between us regarding the money needing sent to title and was told "now we know who's boss" once being told the loan hadn't funded (after we thought we had closed and were expecting more of a "congrats" phone call) because of the mistake, no kindness. Was told we would receive a call when it funded, went all weekend in limbo and had to send an email Monday to find out if we officially closed, and found out it had been funded Friday and we were not told. All in all the experience wasn't terrible, but communication goes a long way, and one rude remark can really change someone's experience.

3.3 October 3, 2025

Review by Betty Thompson for New Sinak

Completed transaction on October 3, 2025

Easy to access everyone.

3.3 September 29, 2025

Review by Dena Lynn Yaeger for New Archer

Completed transaction on September 29, 2025

There was a clear breakdown in communication between Vivian and her processor, Angel, which is unacceptable in this type of business. My questions about figures went unanswered for far too long, and Vivian did not provide timely responses. As a result, important details were overlooked, and the ball was dropped right at a critical stage. Stronger accountability and communication are needed to prevent this from happening again. Vivian is a lovely person but this experience put a bad taste in my mouth.

3.3 September 26, 2025

Review by Michael Young for Mychael Fields

Completed transaction on September 26, 2025

I am not sure of I spoke with Mychael Fields once or maybe once only. He was however very quick to respond to questions through my emails. He was on top of things. We ended up not closing on time but that was more of a problem on the backend, not his fault.

3.3 September 25, 2025

Review by Conner D. Orban for Lyndsey Gray

Completed transaction on September 25, 2025

The overall process was realatively easy

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