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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 412,006 reviews

Customers were not compensated for their New American Funding reviews.

3.3 December 1, 2025

Review by Michael Baugher for New Jensen

Completed transaction on December 1, 2025

It was good.

3.3 November 30, 2025

Review by Justin O'Sulliva for Cesar Zarate

Completed transaction on November 30, 2025

Cesar was professional and friendly. However, his timeliness to return calls and emails is subpar. Also, the Sr. Processor, Tasha was the worst part of this experience. She was unprofessional, delayed, and confrontational with the client, Kathy Powell.

3.3 November 20, 2025

Review by Susan Neubauer for New Burnham

Completed transaction on November 20, 2025

Multiple errors were made by NAF on mortgage documents that made no sense. When we asked how and why such errors were made, management simply explained it away as merely technical system problem. We were extremely frustrated by the errors and the explanation. Shortly thereafter we received corrected documentation and once again we found errors we made by NAF. We were disappointed that they were new errors on different documents. By now our confidence in the process was deteriorated and we verball expressed that to the staff. We are glad that the process is behind us since we successfully closed on the property.

3.3 November 4, 2025

Review by James Craig for John Eilers

Completed transaction on November 4, 2025

John was good to work with only complaint was with Zo the loan processor he obviously did not read the purchase contract enough my closing date was 10-30-25 he emailed me saying it was 11-4-25 clwarly the contract said 10-30.

3.3 November 1, 2025

Review by Drew Reynolds for Nick Fendig

Completed transaction on November 1, 2025

More communication would've helped close the transaction on time rather than a day later. That said, we were able to close successfully.

3.3 October 31, 2025

Review by James M Britton for Shevell Anderson

Completed transaction on October 31, 2025

No thanks

3.3 October 28, 2025

Review by Monica Foster for William Alvarez

Completed transaction on October 28, 2025

Unfortunately the time difference seemed to be difficult to overcome for this very difficult transaction. Will did great, the transaction was the problem.

3.3 October 27, 2025

Review by Marcus Thompson for New Jensen

Completed transaction on October 27, 2025

Little more communication

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