New American Funding Reviews
Review by Kimberly Werner for Henry Appling
Completed transaction on January 13, 2026
As we got closer to settlement after I had learned from the buyer that we would be delayed, I reached out to Henry. After I reached out the communication from him improved. However, this transaction's closing got delayed more than once and I feel if I had been kept updated all along things would've gone smoother
Review by Jason Tindol for John Golobic
Completed transaction on January 13, 2026
John was supportive and responsive and persistent, but he covered his own tracks. I believe his expectations on my knowledge of the industry was too high. Initiall, he confused me on the rates very early on, but the most frustrating part of the process was the insurance request to not be part of the paymen. I showed him the paper trail, but he claimed the fault was still on me because I did not file an escrow exemption form. How am I supposed to know what that is without my loan officer communicating it to me? Furthermore, from my crystal clear email, he should have followed up and explained what I needed to do , but instead put it on me. I was pretty frustrated. I'd It put our closing off a few days. I think John made an oversight and didn't own it. I'm not sure why. I would use John again. Nice and professional, but I'm unwilling to recommend him to anyone else until I can have a better experience with him. No hard feelings. I'm just stating my experience with him.
Review by Laurie Ann Hoffman-Bruccoliere for Dan Kelly
Completed transaction on January 12, 2026
Thank you
Review by Jordae Grove for Bien Nguyen
Completed transaction on January 5, 2026
Communication and clarity are essential, especially during complex processes such as securing a loan. There were times when I felt confused and lost due to the numerous individuals involved in this process. I encountered a significant amount of information from various sources, which often led to conflicting answers. The experience was lengthy and stressful, but ultimately, it paid off in the end. I believe that it is crucial for all parties involved to ensure they are on the same page. By doing so, the process will become much smoother and more efficient for everyone. Clear communication can help mitigate misunderstandings and streamline the overall experience, making it less overwhelming for individuals navigating similar situations in the future.
Review by Manuel De Jesus for Bobby Yu
Completed transaction on December 31, 2025
Bobby was very helpful in the process for the loan and I thank him greatly, but he had made one light mistake on the loan. He had originally told us that we had to put 3% down on the house, when actually we were required to put 5% down. That extra 2% cost me $4800 that we could have put towards the repairs to the property.
Review by Michaela Le Ann Yandell for Mary Moreno
Completed transaction on December 30, 2025
Sarah made everything very smooth. She always answered when Mary didn't .
Review by Aleccina Jackson for Moe Hoballah
Completed transaction on December 28, 2025
Moe was very responsive and made contact when needed. He assured the client and made her process less complicated. Although, when file sent to underwriting, the process was hectic at no fault to the client.
Review by Courtney Schletty for New Harmon
Completed transaction on December 23, 2025
Be a little more proactive
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