New American Funding Reviews
Review by Timothy Waller for Nichole Renteria
Completed transaction on January 18, 2021
Would not recommend to anyone I know. Horrible experience.
Review by Angie Waller for Nichole Renteria
Completed transaction on January 18, 2021
Unfortunately I would never recommend Nichole Renteria to anyone as she was recommended to me. I paid almost $6000 to do a refinance and I did most of the work! There was literally almost zero communication from her. I was always the one reaching out to find out what was needed next to continue moving forward! To find out nothing was being done for days and weeks. It was the longest drawn out re-fi I have ever been through. So unnecessarily stressful! I even reached out to other loan officers
Review by Laura Tiede for Bob Haft
Completed transaction on January 15, 2021
Spoke w/Bob Haft 1/2 ref. refinancing, he was to send info/amount of interest savings on 1/4. On 1/4 no word.1/5 nothing, finally on 1/8 I wrote Bob: "Bob, I haven't heard back from you and am wondering where we are at with this. We are interested in moving forward. We would like to see an estimate of savings if we go with the 15 year loan. Thanks!" On 1/8 Bob replied: "sorry for the late response I will get working on estimate for you later today." It is 1/15. Still not a word from Bob.
Review by Maria Flores for Cassandra Trefry
Completed transaction on January 14, 2021
It’s been like pulling teeth with this company. I would definitely not recommend to go with this company. It seems like they are very flaky . When I was doing the final closing documentation ,I was never even giving direction as in when it was going to fund or I how I was going to get the funding. I had to reach out to the supervisor for his assistance. And even then he told me it would fund possibly Monday but yet it’s already Thursday and I have received nothing. I picked the wrong lender.??
Review by Rachel Kissick for Moe Hoballah
Completed transaction on January 13, 2021
Moe did not communicate or accurately represent the status of my loan. Thanks to Marilyn it was finally taken care of.
Review by Raudel Contreras-Landeros for Edward Chase
Completed transaction on January 11, 2021
In my personal experience I had a very difficult time trying to get ahold of him and was even worse trying to get a call back from him. He told me all the paperwork was ready to go and we were just waiting for the loan to get accepted when a week passed I received an email about cancellation due to Edward not doing his part to start my application. I had to speak to a separate person just to stop the cancellation. The rate was great but service was the worst I’ve had during my time as a customer
Review by Brigette Abel for Anonymous Anonymous
Completed transaction on January 11, 2021
Worst communication. She is unprofessional and extremely unorganized person. I heard more about how her kids are stressing her out and excuses that she needed to leave to get meds for her dog. Documents were never properly distributed to correct errors.
Review by Chad Becker for Sean Alexander
Completed transaction on January 9, 2021
Communication and return phone vm/emails. Sean Alexander did not respond to us after several attempts of weeks/months. I contacted his manager Chip and he was very helpful in getting us answers along with getting Sean to do his job. Thank you Chip.
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