New American Funding Reviews
Review by Jamila Stanford for Jane Schatz
Completed transaction on March 25, 2021
Communication with the office was not very good. I had to do most of the follow-up, there is no transparency. Loan officers should work with the buyers and communication is key.
Review by LaTawnia Kershaw for Sarah Tharp
Completed transaction on March 25, 2021
Total nightmare Told closing in less than 60 days took over 95. Told could use appraisal we had then told we couldn’t. Appraisal report has at least 10 mistakes, no partial refund no one sent to redo the report. Supposed to be a higher loan amount because appraisal has property listed as 1 unit instead of 2 had to take a much lower loan. Phone calls and emails not returned in a decent time or not at all. Every hoop we jumped through there was one more and then one more and still one more.
Review by Dana Pool for Kat Lee
Completed transaction on March 24, 2021
I was led to believe that Kat would also be helping me obtaining a HELOC and this in fact, did not happen. Within a few days of the loan closing, she basically pushed me off to get HELOC financing on my own. Additionally, there were numerous times within the paperwork collection period, I was asked for the same documentation more than once. An example of this was the HOA statement. All in all, I thought the process was slow, inefficient, and misleading.
Review by Temekia Daniely for Zac Centi
Completed transaction on March 24, 2021
Zac needs to learn better communication skills. His responses were unacceptable. He needs to learn to take responsibility for his and his team’s mistakes. He needs to learn the ability to show empathy to customers rather than make excuses why he has not done his job. His workload is not my problem and my situation is not the same as someone else’s.
Review by Gokull Mathavan for Stanley Coakley
Completed transaction on March 24, 2021
Who is Stanley? I worked with a David Attenson
Review by Fran Horvat for Austin Stebbins
Completed transaction on March 23, 2021
Worst experience. Out $700 of out of pocket for an appraisal and termite inspection that was not necessary in the end and close to 4 months of back and forth with Austin and "ghosting" me at the end with no communication of any other options. I ended up refinancing with my current mortgage company and was just funded, less than 30 days. It seems this company and lender either have great reviews or bad ones, but you will never see a bad review on their FB page.
Review by Sheila Abes for Melanie Nguyen
Completed transaction on March 23, 2021
Be very careful when dealing with Melanie-make sure everything is on paper. I thought I did my due diligence by reading everything prior to signing but one thing I wasn't prepared for was her LIES. She NEVER once told us that our PMI had gone up- I found it out on the day of the closing which is too late to back out because by then the interest had gone up. I was treated poorly, unprofessionaly and unfairly by Melanie and Michael Lianoz.
Review by Daisy Lomeli for Matt Sandgren
Completed transaction on March 22, 2021
He did not communicate well with us. We had to go over our contract because of his lack communication.
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