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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 412,123 reviews

Customers were not compensated for their New American Funding reviews.

3.5 March 4, 2025

Review by Jane S. Turner for New Ellis

Completed transaction on March 4, 2025

Doing their due diligence before reaching out to us to do their work for them.

3.5 February 28, 2025

Review by Joshua Edward Lane for New Mieczkowski

Completed transaction on February 28, 2025

Mark was great and overall the experience was fine. I do have to express some dissatisfaction with other members of the team though. We asked numerous times throughout the process about how to handle gifts we received and got conflicting answers from different members of the team, including being told by Mike Brady that we should rip a 10k check and make my partner's grandmother go to the bank to wire to closing instead. Once it was clarified that we could just scan and deposit the check, I asked where the scan should be uploaded but never received a link. We also asked for clarification on what was needed to document the 5k wired from Elise's parents, but were only ever asked to upload bank statements and the gift letters. Then less than 2 hours before we closed, Shamari Holt called us asking for a scan of the check and a form that needed to be signed by both of Elise's parents. Had we not been at their house at the time, we would not have been able to provide the information and closing could have been delayed. It certainly gave us a scare at the least, especially after we'd been told we were clear to close and thought everything was in order.

3.5 February 11, 2025

Review by Michael Chu for New Arutunian

Completed transaction on February 11, 2025

At first everything was amazing. Amazing communication. Then I noticed a crack. Added costs to buy points to lower rate without my consent. Since then, I found it hard to trust the consultant and commination became frustrating. Near the end of our time working together, commination was scrappy. Everything had to be done NOW; this was difficult because I work in an area with no cell reception for most of the day. All in all, consistent honest communication is all I'm looking for, and I feel that I did not receive that.

3.5 January 30, 2025

Review by Alisson Raquel Smith for New Moore

Completed transaction on January 30, 2025

Better communication

3.5 January 28, 2025

Review by Eunice Grant for New Mason

Completed transaction on January 28, 2025

Communication

3.5 January 5, 2025

Review by Jose Francisco Lind Salgado for New Mouriz

Completed transaction on January 5, 2025

good communication, friendly

3.5 December 31, 2024

Review by Brandon Scott for New Jackson

Completed transaction on December 31, 2024

Loan officers were a pleasure to work with given the circumstance of my loan.

3.5 December 30, 2024

Review by Jeffrey A Sealey for New KAMINSKI

Completed transaction on December 30, 2024

Tim was fairly hamstrung as to what he was able to do. Once the loan went into processing, there was little he could do to help expedite my process. Things really slowed down and communication wasn't great. Then I engaged Brian Kimball, who reached out to me early on in the process, and the process went from ok to outstanding. I would have given this overall a 4 or 5, based on the speed of which things happened after they left Tim's hands, but when Brian stepped in everything happened very efficiently, so I moved this score up to a 7.

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