New American Funding Reviews
Review by Kendall Macaione Irwin for Anonymous Anonymous
Completed transaction on September 27, 2023
Horrible experience from day one. Our loan officer quit in the midst of closing and we weren’t even told about it. Finally got told they were assigning someone new to us and she was terrible at responding. The appraiser who did an appraisal on the house we were buying docked things for the seller to fix and when closing day came around they told us we couldn’t close because they forgot to schedule a reappraisal. The guy who did the first appraisal was out of town so they had another guy come out and he said everything was fine so we closed. They told us our loan officer would be at the closing table and no one showed up. They then proceeded to send the first appraiser back out after we closed and he docked stuff wrong and they are now saying we have to get all the repairs done by the end of this week or we have to pay back our grant.
Review by Kenneth Cheslik for Stacey Urner
Completed transaction on September 22, 2023
She was very personable and helpful all the way through the refinance process. Very professional.
Review by Darren Stukes for Michelle Piccinini
Completed transaction on December 29, 2022
Worst experience ever- go elsewhere
Review by Devian Williams for Ryan Porter
Completed transaction on December 29, 2022
Don’t trust Andy, you will be let down
Review by Stephanie Marie for Anonymous Anonymous
Completed transaction on April 5, 2022
NEGATIVE 5 STARS!!!!! I WAS NOT TREATED RESPECTFULLY OR AS A QUALITY CLIENT!!!
Review by Heather Rhein Francis for Anonymous Anonymous
Completed transaction on March 14, 2022
Use caution fellow federal workers. This company will do nothing to assist you when there is a government shut down.
Review by Taylor Wilt for Anonymous Anonymous
Completed transaction on February 28, 2022
Horrible experience with Martin Ortiz. Very pressured sales on a first time RIFI, and last minute canceled the loan!
Review by Kayla Floyd for Anonymous Anonymous
Completed transaction on February 28, 2022
This company incorrectly processed the loan for the buyers of our home for a loan they actually didn’t qualify for and it wasn’t caught until the final underwriting therefore closing was cancelled. The loan officer avoided contact with our realtor until we got the branch manager involved and he’s only need slightly more responsive. They don’t seem to care that they have completely disrupted everything. Absolutely unprofessional in every way and having closing cancelled has added an enormous amount of stress. I would NEVER recommend using them for a loan or dealing with them from a selling standpoint either.
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