New American Funding Reviews

I have had a contract on my home since March 11, 2018 and we were scheduled to close on April 20th, then April 30th, then May 11th and we have yet to close and although they keep saying they will be sending the clear to close it has not yet happened.

My fiance and I have had a very poor experience working with this lender. We met the loan officer at a bridal fair and he initially seemed knowledgeable, attentive, and motivated about assisting us through the first-time home buying process. Unfortunately this was not the case, and we received little to no communication, empty assurances, and ultimately wasted our time and delayed our home search significantly. When issues arose with our initially discussed pre-approval, our loan officer did not communicate any of these concerns with us for over 1 month despite us making numerous attempts to follow up via phone call, text, and email. When we were finally able to get a consultation scheduled, we discussed a plan to pursue another loan type. It has again been over 1 month since I have received any correspondence regarding this approval. The loan officer had assured he would also send us different price/monthly mortgage breakdowns for various loan types, which were never received. I have attempted to follow up numerous times, and have even sent additional notice we will be working with a new lender, and have not received ANY acknowledgement what so ever. It is unsettling to have provided additional personal/financial information to this provider and for them to have seemingly vanished. We have since pursued services with another lender, and have had wonderful communication and received the answers we needed in less than a week. If you are looking for a lender that will support your home buying needs, I would not recommend New American Funding.

STOP INVADING THOUSANDS OF FACEBOOKS PERSONAL ACCOUNTS WITH YOUR UNREQUESTED UNWANTED IRRELEVANT SPAM!

Not sure if they’re aware they have an employee that makes light of gas chambers and nazism but they should probably handle that.

HORIBLE LENDER! I am located in St. Louis, MO. Inquired about getting a loan through New American Funding. I was assigned a broker (CM) He proceeded to credit check me. I'm thinking everythings going well then...He ups and ignores my text, call, and email. I did nothing wrong. All I was doing was waiting for him to tell me or send my preapproval (he never did). I think he saw I wasnt approved for much so I did not matter to him. I contacted New American Funding to see whats going on. His boss ignored me and all NEW AMERICAN FUNDING employees would not send me my preapproval AFTER THEY ALREADY CREDIT CHECKED ME. Do not wasted your time with this company, if you dont gave 500k to spend they dont care or want to talk to you.

Terrible ran my husband's and I'd credit with out our permission. Put a hard inquiry on both. They think it's funny and isn't responding to emails nor calls after I called initially on why she ran out credit with our speaking to us prior to get consent...I am filing a complaint on both our behalf with BBB

My wife and I were going to fullfill the dream of buying our dream home and New American was going to make that possible. Well that was the plan as we went through all of the necessary steps only to have a last minute obstacle flung in our direction. We secured a loan at 5 % when and were ready with the down payment when an 11th hour decision on their end dashed our hopes. On the Thursday night , less that 48 hours before the sale closed it was raised to 10%. The reason we were given was two late payments on bills we have, one which was two years old. We should have been notified much earlier giving us the ability to come up with the extra 10,000. It was even the fact that our down payment had to be doubled it was the sheer unprofessionalism with which our matter was handled. We were asked if we had the money or not. We had movers coming, tranferred all of our ultilities and I brought my elderly parents to live with me with the expectation of moving in soon. Now there are 7 of us with 3 children in a small trailer and no room or house to move into. They were very unprofessional and rude in their dealings with us and made us not want to try this again for a while with anyone but New American of course. They avoided us and wouldnt return our calls and no one wants to be treated like that.

I spoke with Joe at New American Funding about 6 months before I needed to close on a new home loan and asked at least 6 times that my credit not be pulled but rather just wanted to explore their various loan options. I was assured over and over and over that my credit wouldn’t be pulled and that everything would be fine. Well you guessed it, my credit was pulled and annoyingly to them wasn’t much of an issue and was really just swept under the rug. I spoke to Joe over the phone about the issue and was told “don’t worry it won’t effect your score” well it actually dinged my score 17 points and my wife’s 13. Exactly what I didn’t need while trying to buy a new home. And now I am left working with the credit report company that provides the credit reports to New American Funding to get everything reversed and pulled off my credit report. End of the story is that all they cared about was getting my info to process another loan and make another buck or two. And their quote wasn’t even very competitive.