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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,519 reviews

Customers were not compensated for their New American Funding reviews.

0.7 February 11, 2024

Review by Edgar A Osorio for Linda Corea

Completed transaction on February 11, 2024

Better communication and organization

0.7 February 8, 2024

Review by Staci Lynn Durso for John Murray

Completed transaction on February 8, 2024

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0.7 February 8, 2024

Review by Sarah Elizabeth Long for Tim Shultz

Completed transaction on February 8, 2024

Will not be doing future business

0.7 February 8, 2024

Review by Stephen Mahan for Gil Segal

Completed transaction on February 8, 2024

Communication...Communication...Communication!! It felt like Gil was very reactive. When the process was coming to a close it felt like that was when He was interested in talking to us. It felt like during the process we had to fill out multiple forms for the same info and maybe this wasn't true but there was no communication to let us know otherwise. Gil is a nice guy and He can be very charming but the process was unnerving, frustrating and overwhelming and we felt alone.

0.7 February 8, 2024

Review by Mohd A Abubaker for Quin Bernhardt

Completed transaction on February 8, 2024

Quin is very hard to get in touch with , specially when you need him , he dose not answer that call mostly at all , and as well for the txt msg , he is not aware about the market states and rates, he is not accurate about the rates, he is very poor in following up regarding the appraisal, he is no a proactive, full of negative surprises, always has an excuses about the POOOOOOOR communication, As per the marketing science the positive word of mouth spread out to 4 people, the negative spread to 25 People, so every one in this deal , me , realtors and sellers had a hard time because of Quin un responsibility, so you can imagine how dose he destroying his company image I HAVE NO IDEA HOW HE IS AN AREA MANAGER

0.7 February 8, 2024

Review by Barry A. Torphy for Aaron Lee

Completed transaction on February 8, 2024

Aaron needs to learn communication skills, when issues are of an urgent matter he needs to call the client vs. leaving an email. Especially when something is holding up a closing. And then when he is finally reached over the phone he should not scream at clients. Further, he then should not blame the client for a document that was requested 10 days prior that the client obviously missed, for delaying the closing. This is my 4th and last mortgage with DK

0.7 February 8, 2024

Review by Douglas P Strachota for Michael Knopf

Completed transaction on February 8, 2024

Communication was poor at best. I have a lot of questions that went unanswered and are still unanswered. The team was delayed with the closing sheet--needed for me to wire the correct funds. The escrow amount changed 3 times. How can my taxes and insurance change 3 times in 3 weeks?? Still unsure when my previous mortgage is being payed off. I closed on Feb 22nd and still have my mortgage with Wells Fargo on March 3!

0.7 February 8, 2024

Review by Jessica L Baker-Hart for Matthew Ewald

Completed transaction on February 8, 2024

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