New American Funding Reviews
Review by Rodney Bowles Jr for Luke Bade
Completed transaction on February 13, 2021
I had a very unpleasant experience. I had worked with this company in the past and it was a great experience. Honestly though, if I hadn’t been so far along in the process, I would have chosen another organization. I will say the funding offer I worked with was very pleasant to work with.
Review by Larry O'Neil for Jesse Valenzuela
Completed transaction on February 11, 2021
Worst representative you could have had spoke to the man twice in 2 months would not communicate with me and communicating different with different sources
Review by John Fields for Hass ElSayed
Completed transaction on February 2, 2021
I have documented e-mails showing the lack of communication, delays, and follow through were by far the worst customer service I have ever had on something as important as a Home loan. NO ONE EVER updated the website or contacted me about where we were in the process or communicated how the delays could be rectified. I started the app on 7/9/20 and closed 1/27/21 "OVER 6 MONTHS!!!" Even the Managers I spoke to never responded after saying they would contact me at a later time; simply awful.
Review by Laura Holt for Mike Mudry
Completed transaction on January 26, 2021
Mike stopped communicating, and after a week I checked back in and he said he was waiting on me to provide "letters" but didn't specify what kind of letters, and did not respond to my request for more information. I sent him my best guess for the documents and waited weeks with no response. So it would have been better if he had not have done that, or have let me know he didn't want to work with me before the hard inquiry that hit my credit score.
Review by Micah Gray for Kyler Breen
Completed transaction on January 22, 2021
realtors on both sides of the transaction were left out of the chain of communication. Buyers build a brand new home. lender had 6 months to get loan closed and we ended up have to extend almost 2 weeks from the closing date.
Review by Timothy Waller for Nichole Renteria
Completed transaction on January 18, 2021
Would not recommend to anyone I know. Horrible experience.
Review by Angie Waller for Nichole Renteria
Completed transaction on January 18, 2021
Unfortunately I would never recommend Nichole Renteria to anyone as she was recommended to me. I paid almost $6000 to do a refinance and I did most of the work! There was literally almost zero communication from her. I was always the one reaching out to find out what was needed next to continue moving forward! To find out nothing was being done for days and weeks. It was the longest drawn out re-fi I have ever been through. So unnecessarily stressful! I even reached out to other loan officers
Review by Laura Tiede for Bob Haft
Completed transaction on January 15, 2021
Spoke w/Bob Haft 1/2 ref. refinancing, he was to send info/amount of interest savings on 1/4. On 1/4 no word.1/5 nothing, finally on 1/8 I wrote Bob: "Bob, I haven't heard back from you and am wondering where we are at with this. We are interested in moving forward. We would like to see an estimate of savings if we go with the 15 year loan. Thanks!" On 1/8 Bob replied: "sorry for the late response I will get working on estimate for you later today." It is 1/15. Still not a word from Bob.
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