New American Funding Reviews
Review by Walter Tucker for Jarrod Harris
Completed transaction on September 9, 2021
Jarrod Harris was unprofessional, unreliable, an mostly unresponsive during my entire refinance process. He somehow lost my appraisal information, which delayed the entire process. he told me I could refi using my rental income, which turns out wasn't true, delaying the refi even more. And on the day of signing docs I found out that he actually charged me nearly $1000 to lower my interest rate when he told me I wasn't being charged. He lied to me. I've never work with New American Funding again.
Review by MILIND SHASTRI for Marti MollerKnight
Completed transaction on September 9, 2021
She is a disaster...was assigned to me on 10/25/19. She sent me her info in an email.. since then it was a chase trying to get my loan papers and refinancing started..I send out multiple reminder emails to no avail..she did not do anything at all...and stopped responding to my email too. Fire this dummy and get someone who reflects the true value of your company....this sort of behavior and delay is abominable...
Review by Tara Yuricheck for Heather Scruggs
Completed transaction on September 9, 2021
We learned about New American funding through Lending Tree and were contacted quickly submitting our form. Heather was nice during initial calls but things went downhill quickly, The process was slow and communication was awful. There were mistakes made like not factoring both of our incomes for loan. We contacted management after zero responses to multiple emails. We went with another lender and we closed with them yesterday, had zero issues. Please look elsewhere for mortgage loan!
Review by Ryan True for Heather Scruggs
Completed transaction on September 9, 2021
Heather talks big game, but did not deliver. She continued to mention that she deserves our trust, but instead ended up going backwards on everything that she had promised and kept blaming the builder for all of our issues, when realistically, she was not ready. She did not do research on our specific closing costs, and instead just used generalized closing cost numbers, which costed us $12,000 more that what we had planned for. Very friendly, but not worth the amount of money we lost.
Review by Ann Cook for Heather Scruggs
Completed transaction on September 9, 2021
Communication was beyond subpar. They requested 2 extensions for the loan and even when we had a closing date set weeks in advance, my client had to wait 3 hours after her scheduled closing time for paperwork to be sent over. I will never recommend this company to any of my clients.
Review by Chandell Simmons for Heather Scruggs
Completed transaction on September 9, 2021
An unpleasant experience is putting it lightly. Heather is very unprofessional in her job. Being in her position, I should not have had to listen to her complain about how her marriage of a year or so in starting to crumble or that her daughter is alway sick, being her reasons for not doing as she said she would. It also means that she should not tell your company one thing and tell me another. I had to go over her head to actually make it to my closing even though I was approved for a while.
Review by jsielsch for Anthony Ciccati
Completed transaction on September 9, 2021
Dude wouldn't stop pestering me for a review even after I asked him to stop. Process went well, had too many cooks in the kitchen at one point and they weren't all on the same page.
Review by Steven Mondorf for Heather Petrillo
Completed transaction on September 9, 2021
Heather, Was very unprofessional and ethical, she shared personal and confident information with parties not on my loan.
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