New American Funding Reviews
Review by Ashley Spoerner for New Kollar
Completed transaction on September 22, 2020
Overall the experience was good and the team did great in helping me I just felt like there could have been more communication to help it run smoother and faster. I felt like there were pieces of information we both missed that could have helped move things along to save hundreds from keeping the interest rate locked. There were also moments I felt out of the loop and unsure where things were. I appreciate all the hard work put into this refi for us.
Review by Catherine Edmondson for Scott Sheldon
Completed transaction on September 22, 2020
Scott is great to work with.
Review by Natalie Rhodes for Anonymous Anonymous
Completed transaction on September 20, 2020
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Review by David Pahl for New Hanson
Completed transaction on September 20, 2020
It wasn't a bad experience, just not a great one. Communication could have been much better.
Review by Sylvia Castillo for New Liu
Completed transaction on September 19, 2020
A lot of people are sending messages to us and we are confused who we were supposed to talk to. It would have been better if we just talked to one. One person gives us different numbers then when we asked Vicki, she would give us a different number. Although those numbers are approximate, they should be the same . Whoever is doing the loan should be communicating to each other so their numbers Jive. Not just throwing in approximates. Borrowers gets confused why the numbers are different.
Review by Jorge Ramos for New Kollar
Completed transaction on September 18, 2020
At the beginning of process it seemed like individual was straight up a straight shooter, but as the process progressed it seem like there was a lack of information being shared and we started dealing with more than one individual which started making the process confusing as one individual stated one thing another a different topic felt overwhelming especially for first time home buyers. Other than that friendly individuals.
Review by Betty Bernal for Anonymous Anonymous
Completed transaction on September 16, 2020
Everything went fine and in this uncertain time the purchase of a house can be very emotionally draining for all involved. I had a fine experience with the process there was just instances when I had to ask for clarification or for answers that I felt should've been given without having to be asked.
Review by Katherine Grothe for Rob Gillon
Completed transaction on September 16, 2020
Rob gave us a great rate and worked quickly! However, it felt like he sometimes cut corners, which led to confusion, circling back, submitting items multiple times, and questions about security of personal information. We only worked with Rob occasionally, and more often worked with his team, who he did not introduce to us - we would just suddenly receive an email from yet another different team member. We stayed with Rob because of his low rate, not because of his quality of service.
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