New American Funding Reviews
Review by Mary Frazier for Elexia Bostic
Completed transaction on April 26, 2021
Elexia was a pleasure to work with. I know the volume of people buying and refinancing was unprecedented, it took 4 months to close on a simple refi, which cost me about $100 a month for the next 30 years, I never did get an answer on the cause of the delay other than volume. I feel like my original rate should have been honored since the delay was due to no fault of my own. Again Elexia was a pleasure to work with and that is the only reason the score wasn’t all 1’s.
Review by Tereza Georgieva for Chris Loughnane
Completed transaction on April 26, 2021
It was fine. The loan officer spoke with me twice (the first time and then maybe 4-5 weeks later) and the second time he seemed a bit confused- he didn’t know that the appraisal has been ordered and received already, and had seemed not happy about it. I never spoke with him after. It worked out fine in the end but I spoke more with the loan coordinator who was very nice (Abraham Arredondo) and prepared for his calls to me, which I appreciated.
Review by Mark Miller for New Haberl
Completed transaction on April 25, 2021
Drew and his crew made the process simple and easy. I would have liked a little bit more communication on how the loan was processing towards the end but I did get a quick response ever time I inquired about the status of the loan. I am a happy customer!
Review by Conrad Hall for Nichole Allison
Completed transaction on April 24, 2021
Communication at the start was good. Later on it was hard to get in touch via phone. There was an issue an hour before closing which caused me to wire more funds due to an overlooked discrepancy. Was told i would be reimbursed for the wire fee however have not received to date.
Review by Mayong Vangthor for New Lesinski
Completed transaction on April 23, 2021
The documents prepared for signing were not correct. Many miscommunications...have to sign docs 3 times to complete. It took too long to close.
Review by Lawson Flanagan for New Williams
Completed transaction on April 19, 2021
Enhanced personal communication.
Review by Mitch Meiss for Shay Smith
Completed transaction on April 19, 2021
the whole process took ages, shay was helpful but the underwriter tonyelle kept requesting crazy amounts of data over and over again when 1/3 of which was necessary to qualify me for my refinance. I became irritated after 4 months. Wouldn't use again.
Review by Carrie Weld for New Lindsey
Completed transaction on April 18, 2021
Jonathan was helpful and concise. He gave us the options we needed to make an informed decision about our loan. It was a smooth and painless experience.
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