New American Funding Reviews
Review by Gregory Sippel for Borna Eslami
Completed transaction on August 18, 2021
Bo was great to work with-responsive and helpful. The rest of the process was less than impressive-the process was extremely slow-we began the refi in early September and finally closed mid-January. This was by far the slowest refi we've ever gone thru- others involved were not real responsive.
Review by David Giesen for New Miller
Completed transaction on August 18, 2021
q
Review by Kimberly Cord for Cory Bradley
Completed transaction on August 18, 2021
It would have been better if Corey had be aware of exactly what was expected on payment of escrow fees, personal check, wire transfer, etc.. Also, the grind of getting a good rate was exhausting. You guys caled me and made an offer you could not live up to. Overall, this re-fi has been a total downer.
Review by Alicia Melega for New VanDyke
Completed transaction on August 18, 2021
Anthony was doing his best to keep me in the loop as to what was going on with my loan, but he did not always get back to me when I had a question, or would just answer one or two when I had three. His team asked for the same information over and over again. When I asked him about it, I was told it is the process. It would be nice if the underwriters communicated with one another over the information that was sent.
Review by Lawrence Driscoll for New Myers
Completed transaction on August 18, 2021
Better communication without my having to initiate contact throughout the process. An explanation as to why a 20 year loan was not on the table after having requested information about it twice. Have local people do the processing instead of out-of-state people. I felt disconnected throughout this whole process.
Review by Jonathan Gray for Erin Bergem
Completed transaction on August 18, 2021
Good communication
Review by Erin Smith for Pherrin Strain
Completed transaction on August 18, 2021
Regular communication was lacking and could be improved.
Review by Paulette Mcintyre for New Allsopp
Completed transaction on August 18, 2021
Customer service satisfaction was great. The only thing I can comment about is some of support representatives needs to be knowledgeable in their position during the process.
Smart Moves Start Here.