New American Funding Reviews
Review by Robert Coleman for Marc Ritchie
Completed transaction on August 18, 2021
Marc was always available it I had questions. I asked the questions several times.
Review by Kongkeo Vorachack for Anonymous Anonymous
Completed transaction on August 18, 2021
Not sure what happened towards the end of the closing. We almost had to delay closing because the closing costs had 3 different numbers. Otherwise, the first 2 months were smooth.
Review by Flore Morton for Steve Schauer
Completed transaction on August 18, 2021
The pre-approval process with Steve himself was fast, excellent and very informative. However, the loan approval process once we found our house was very slow with the rest of his team. We also had to email very sensitive information many times via email as a secured portal to submit documents was not communicated right away. The day of closing, the home insurance listed on the closing documents was not the one we chose.
Review by Logan Jamerson for Anonymous Anonymous
Completed transaction on August 18, 2021
Rick Alger did a wonderful job! Highly recommend Rick! He always answered his phone and if he didn’t he got back to me right away! I can not say the same for My processor Jourdan Sheppard. I called her over a dozen times and never got a answer or return call! She only emailed if she needed something! Wouldn’t bother replying to my questions! She ruined the home buying process for me and my family and put a lot of stress on me left wondering if she received the emails I sent her!
Review by Christopher Baerlocher for Anonymous Anonymous
Completed transaction on August 18, 2021
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Review by Mason VanVoltenberg for New Ray
Completed transaction on August 18, 2021
Very easy to talk to and always available.
Review by Mike Wishner for New Moye
Completed transaction on August 18, 2021
I was pre-approved at about 15% more than I expected with 20% down. After making an offer at 20% less, I had to make a down payment of 25% even though I was pre-approved for more. On top of that, there were then very stressful requests for additional unstructured supporting documentation a few days before closing, which made me have very serious doubts about getting funded with the actual program originally offered. I was also under the impression that an even larger down payment may be required
Review by Kenneth Sims for New El-Hasan
Completed transaction on August 18, 2021
Nissa and her team did great job of executing the goal of getting us into a home no hiccups at all! Communication from the team was good but could be better. Overall very satisfied!
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