New American Funding Reviews

Tried not to be rude through the process but I got incorrect information multiple times. Was overcharged. Almost lost the house! Either a really poor company or an employee who is kept in the dark on how to facilitate a mortgage. Should have just gone to the credit union. Still asking for documents.

Too many issues to list here. Josh Burley is aware of them all and so is Esmeralda who never called me back. This is experience has been one of the worst I have ever had. And as of today, my previous loan is still not paid off because your stupid company sent a check and not a wire. TERRIBLE EXPERIENCE.

Gyan was not responsive and communicative during the process. He sat on our package and thus delayed our closing due to lack of follow through. Our mortgage was finally only processed after pulling in regional leadership. I would never recommend Gyan to anyone. This is the 4th house we have purchased and this is by far the worst experience.

Comunicación from the beginning

I would say that he did not give me the credits that I deserved. He also made me feel very much like he was just trying to get money out of me and he was very nasty to the realtor. He was nasty to me and you know I felt like he knew I was in a tough spot and I needed a place to go being a victim with two children. I needed to get a I needed a place to go and I was promised also a credit for 2500 from the other loan processor that originally had my case and this gentleman Raheem was part of MMP program the MMP program so he would be able to give me some credits in different things like that and he didn’t never got me to credits. He was rude and nasty. He did not make me feel like he was really trying to help me as a right victim with two children and he knew what was going on. I felt like he did not, try to help me as much you know he was taking advantage of me for real because he did not give me all my credits. He didn’t give me the first time homebuyers. He didn’t give me any lender credits OK except for the 750 that we had to get readjusted at the last minute of closing and they had to cut me a check for it OK and he was just not professional at all I don’t know how he’s a branch manager and he doesn’t know about first time credits and he doesn’t know about you know that the 2500 lender credit that was given by the gentleman Matt and then all of a sudden now it’s not there anymore like it’s just crazy and I really feel like I got ripped off

Well for one I don't think I ever had a single interaction with Patricia. Atacey was unavailable the entire duration so that's two for two on points of contact that were unhelpful. My primary point of contact was linda, while she was very friendly she sis lie and get caught doing illegal overfilling which required me to go over her head to Steve shauer who had to correct the billing. Overall I would not ever use NAF agai. Nor recommend them to anyone and feel cheated over charged and screwed on this deal.

THIS IS THE ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH. REPSONCE TIME IS VERY POOR. NO ONE IN THE COMPANY KNOWS WHAT THEY ARE DOING. YOU GET PASSED BACK AND FORTH TO PERSON TO PERSON AND BACK TO ANOTHER PERSON. RUN FAR AWAY FROM THIS COMPANY

Was told A lot if false information throughout the home loan process and closing dates.