New American Funding Reviews
Review by Mangala Rubini Vaidyanathan for Indy Johar
Completed transaction on February 19, 2024
We have been working with Indy and team for months and days before the closing there was absolutely no response to any of our emails/calls and we couldn’t close on time. There is no call or communication till today about the reasons for the delay and negligence. Extremely dissatisfied!
Review by Anish James for Indy Johar
Completed transaction on February 19, 2024
No communications from the loan officer. None of my phone calls, emails and text messages were returned.Very rude behavior. over promise and under deliver
Review by Edgar A Osorio for New Corea
Completed transaction on February 11, 2024
Better communication and organization
Review by Staci Lynn Durso for John Murray
Completed transaction on February 8, 2024
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Review by Sarah Elizabeth Long for Tim Shultz
Completed transaction on February 8, 2024
Will not be doing future business
Review by Stephen Mahan for Gil Segal
Completed transaction on February 8, 2024
Communication...Communication...Communication!! It felt like Gil was very reactive. When the process was coming to a close it felt like that was when He was interested in talking to us. It felt like during the process we had to fill out multiple forms for the same info and maybe this wasn't true but there was no communication to let us know otherwise. Gil is a nice guy and He can be very charming but the process was unnerving, frustrating and overwhelming and we felt alone.
Review by Barry A. Torphy for Aaron Lee
Completed transaction on February 8, 2024
Aaron needs to learn communication skills, when issues are of an urgent matter he needs to call the client vs. leaving an email. Especially when something is holding up a closing. And then when he is finally reached over the phone he should not scream at clients. Further, he then should not blame the client for a document that was requested 10 days prior that the client obviously missed, for delaying the closing. This is my 4th and last mortgage with DK
Review by Douglas P Strachota for New Knopf
Completed transaction on February 8, 2024
Communication was poor at best. I have a lot of questions that went unanswered and are still unanswered. The team was delayed with the closing sheet--needed for me to wire the correct funds. The escrow amount changed 3 times. How can my taxes and insurance change 3 times in 3 weeks?? Still unsure when my previous mortgage is being payed off. I closed on Feb 22nd and still have my mortgage with Wells Fargo on March 3!
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