New American Funding Reviews
Review by Krista Leah Chappell for Chris Kelso
Completed transaction on April 10, 2024
Impossible to contact. Never returned calls and emails. “Last minute” things popped up and slowed our process down. Cost us extra time and money.
Review by Nicole Hollihan for New Jondahl
Completed transaction on April 6, 2024
To not have been lied to, tricked into a RIDICULOUS interested rate! Rates changed after I signed my 10,000.00 escrow away because I was lied to. Was also lied to regarding the pre-payment penalty. Was told that was removed and did not find out until the day before closing that it was not. When I called Mark Lee to ask about my loan, he reported to Maria that was was not allowed to call and discuss my loan and that I needed to go through her, this is what I was told by Maria, not sure if that was true as I was lied to so many times.
Review by Abdul M Anbari for NMLS 6606
Completed transaction on April 1, 2024
Lack of communications and follow through. Don't respond to messages and had to follow up with multiple times to get things done. Rate changed 3 times and does not deliver as quoted. Closing and funding processed was delayed and had to called 2-3 times to follow up and almost missed the deadline. The whole process was painful and did not get the rate as quoted originally. Don't have much confidence in Cheryl words and it was a nightmare experience.
Review by Joseph William Petchauer for New Skinner
Completed transaction on March 21, 2024
Dallas made everything a nightmare by not communicating properly throughout the whole process. We had seven addendum’s pop up on the day we were supposed to close because nothing was put in properly. Roberto is the ONLY reason we were able to finally get into our house as my wife was recovering from her C-section surgery. We were hoping to be in the house before our daughters birth but because of Dallas it took longer than it needed to be and she made it 100% more stressful for us by screwing up every piece of information she gave us on the first day till management took over to correct all of her mistakes. Do not recommend this company to anyone.
Review by Sabyasachi Nayak for NMLS 6606
Completed transaction on March 19, 2024
I was unaware of the loan terms. The terms kept changing and I was not made aware of those changes till the day of closing. The loan officer seemed was not clear on the terms and set inappropriate expectations. The interest rate (origination fee%) also changed after it was locked. Luckily it was my smallest investment.
Review by Felix George Brewer for New Beirne
Completed transaction on March 7, 2024
No communication, will not respond, has no clue what is going on. Took off work without finishing job on closing day. Worst experience I’ve ever had. I have a lot more complaints but don’t have time to address them
Review by Kimberly Lauren Pabst for NMLS 6606
Completed transaction on March 6, 2024
Clear communication.
Review by Sudheshna Bodapati for Indy Johar
Completed transaction on February 19, 2024
Worst experience, very unprofessional, false estimates, false promises, very bad at communicating. Was not able to provide 15 minutes of time-over three weeks times to discuss the mortgage numbers. Was put in a spot towards end of closing and had to take what ever was offered. Day before the closing we were told about all the logistics why we are not offered a ARM’s. I will never do my mortgage with Draper & Kramer ever again
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