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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 412,369 reviews

Customers were not compensated for their New American Funding reviews.

3.7 November 5, 2021

Review by Nicole Earnhardt for Jarrod Harris

Completed transaction on November 5, 2021

Jarrod was wonderful and very attentive. Once my file was moved from him to Marcus Phung is when everything went downhill. Multiple other people had to get involved and I still hardly heard from Marcus. I would not recommend New American Funding to anyone based off how poorly my file was handed after it left Jarrod. Typing this is like beating a dead horse but just know I will be moving my mortgage once we sell this house and build. Once again, Jarrod was the ONLY reason I stayed and finished this refinance. He was wonderful.

3.7 November 5, 2021

Review by Warren Limmer for New Hunt

Completed transaction on November 5, 2021

Clients said slow response to their calls.

3.7 November 5, 2021

Review by Sylvia Beverly for Carlos Vieyra

Completed transaction on November 5, 2021

quick turn around better communication to client/keep client posted on loan

3.7 November 4, 2021

Review by Earl Chambers for Melissa Christian

Completed transaction on November 4, 2021

She closed my loan with a lot of obstacles in the way.

3.7 November 3, 2021

Review by Margot Vos for Ben Eddy

Completed transaction on November 3, 2021

Ben is friendly, informative and was great at communicating if I left a message

3.7 November 1, 2021

Review by Bruce Perish for Jonathan Saucedo

Completed transaction on November 1, 2021

I believe your office contracts with the FHA appraising company that contracted with Tucson Appraiser Casey O'Brian. Casey was so very bad, time after time not explaining in any detail (I truly begged him for details!) precisely where additional painting needed to be done. And in fact he was so vague he had to go back to the subject property 3 or four times before he finally did properly identify in detail the areas that needed attention. Causing several delays with the closing with Opendoor. And causing unnecessary anxiety that the transaction might be cancelled after inspection money was spent by the buyer..

3.7 November 1, 2021

Review by Roxanna Gual Rodriguez for Ibrahim Zayyid

Completed transaction on November 1, 2021

Better communication. More available. The process took longer time than expected. More accurate loan estimate.

3.7 November 1, 2021

Review by Michael Farris for William Roberson

Completed transaction on November 1, 2021

William did a good job. However, out of his control, there were several missteps and communication errors.

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