New American Funding Reviews
Review by Nicole Earnhardt for Jarrod Harris
Completed transaction on November 5, 2021
Jarrod was wonderful and very attentive. Once my file was moved from him to Marcus Phung is when everything went downhill. Multiple other people had to get involved and I still hardly heard from Marcus. I would not recommend New American Funding to anyone based off how poorly my file was handed after it left Jarrod. Typing this is like beating a dead horse but just know I will be moving my mortgage once we sell this house and build. Once again, Jarrod was the ONLY reason I stayed and finished this refinance. He was wonderful.
Review by Warren Limmer for New Hunt
Completed transaction on November 5, 2021
Clients said slow response to their calls.
Review by Sylvia Beverly for Carlos Vieyra
Completed transaction on November 5, 2021
quick turn around better communication to client/keep client posted on loan
Review by Earl Chambers for Melissa Christian
Completed transaction on November 4, 2021
She closed my loan with a lot of obstacles in the way.
Review by Margot Vos for Ben Eddy
Completed transaction on November 3, 2021
Ben is friendly, informative and was great at communicating if I left a message
Review by Bruce Perish for Jonathan Saucedo
Completed transaction on November 1, 2021
I believe your office contracts with the FHA appraising company that contracted with Tucson Appraiser Casey O'Brian. Casey was so very bad, time after time not explaining in any detail (I truly begged him for details!) precisely where additional painting needed to be done. And in fact he was so vague he had to go back to the subject property 3 or four times before he finally did properly identify in detail the areas that needed attention. Causing several delays with the closing with Opendoor. And causing unnecessary anxiety that the transaction might be cancelled after inspection money was spent by the buyer..
Review by Roxanna Gual Rodriguez for Ibrahim Zayyid
Completed transaction on November 1, 2021
Better communication. More available. The process took longer time than expected. More accurate loan estimate.
Review by Michael Farris for William Roberson
Completed transaction on November 1, 2021
William did a good job. However, out of his control, there were several missteps and communication errors.