New American Funding Reviews
Review by Deborah Fourrier for Matthew Caya
Completed transaction on April 26, 2022
Matthew's support team was not on par with the service he provided. Regrettably he's taking the hit because of the manner in which his team preformed.
Review by Jose Sanchez Molar for Marco Sanchez
Completed transaction on April 25, 2022
I feel like there was a lot of lack on communication not only by Marco but by the senior advisor Maira as well. However I can not lie Marco did tried to help us a lot but sometimes I would call him or text him and won’t hear back from him in days. The closing date was not discussed with me until my insurance company told me about it.
Review by Regis Henke for Erin Bergem
Completed transaction on April 23, 2022
Clearer communication and more support early on in the process. Being a first time home buyer I didn’t always know what questions to ask so more educational tips would’ve been appreciated.
Review by Lisa Calahan for Marino Torres
Completed transaction on April 21, 2022
Clearer and more consistent communication with the APR and cash back amounts. Started out strong, with good information but when forms came to be signed they were different then discussed so we tried to contact lender to get cleared up before we signed and that delay cost us a 1% interest rate which was frustrating.
Review by Morgan Whitby for Kristin Levario
Completed transaction on April 18, 2022
No but thank you
Review by Jennifer Rondeau for New Byers
Completed transaction on April 16, 2022
Gabby! She wonderful to work with and quick to respond, even when it was clearly past office hours. She was very helpful and patient with us.
Review by Michele Adams for Justine Lee
Completed transaction on April 14, 2022
Communication was slow and confusing. Sending the same documents on 4 different occasions when once would have been sufficient made the process slow and painful. The process would have gone smoother had the issue of a second kitchen been explained in the beginning of the process rather than at the end making it stressful during an already stressful time. When I suggested just moving appliances out it should have been agreed on and not wait to see what underwriter and inspector decided. When I asked about sending pictures to show appliances removed I was told that inspector had to inspect himself and then later it was decided to just send pictures. I do look forward to working with New American Funding in the future while making mortgage payments and hope the experience is better.
Review by Robert Lind for Kevin Garcia
Completed transaction on April 14, 2022
It was above average
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