New American Funding Reviews
Review by Micah Wakefield for Chris Broadhurst
Completed transaction on January 29, 2026
My husband and I called Chris to help us with a mortgage. We knew it would be tight because we had some debt that needed paid off. He NEVER called us on the phone. It was ALL done online. We are not experienced at all with buying a home. We needed someone to help us and show us which debt to pay off. He ran our numbers and we NEVER heard from him again. He refused to help us figure out what we needed to pay off. Unfortunate for him because we actually had the cash to pay off more than half of what our debt was. We went with a different broker. Her name is Bobby Brown, she is out of Canton. Don't waste your time with this "branch manager", he clearly doesn't WANT to do his job.
Review by Janice Keller- Di Gennaro for Dan Brown
Completed transaction on January 29, 2026
I would not recommend them to anyone not even my worst enemy. And I wasn't even the one getting a loan from them. Unfortunately I was the seller of the home their client used to purchase my home. What was to close on 4/27/16 didn't close until 5/20/16 and which almost caused me to loose the home I was to buy. I would not recommend Michael Thompson from their company to do your mortgage or any lending features. But I will not tear them all apart because what one person does, shouldn't reflect the hard work some other lenders do for the Kelly Team. My complaint is only towards one person and my goal is that he will never do what he did to my buyers to anyone else. So please be aware and like anything else please do your research.
Review by Lidia Dimino for Mike Thompson
Completed transaction on January 29, 2026
Lack of communication and lies. Does not follow up, return phone calls. Very unprofessional. Would not recommend Steve.
Review by Randy Groves for Angela Benevich
Completed transaction on January 24, 2026
not real. not true wont be truthful
Review by Tom Vooris for Randall Goltzman
Completed transaction on December 19, 2025
This company is a rip off and the people are stupid as hell.
Review by Elizabeth Zavala for Melissa Mason
Completed transaction on December 19, 2025
Melissa and her team are fantastic- She makes the whole process from start to finish stress free - she does not leave you wondering about the status of the application loan -she keeps in constant communication and explains every step in great detail and allows for questions to be asked She is great and always so sweet! I will definitely keep referring her and going back to her for any future home related issues! Thanks again Mortgages by Melissa Masonssa
Review by Sabrina Pinard for Jason Jean
Completed transaction on December 17, 2025
Terrible experience, poor communication, major oversights made left and right that made the home buying experience pretty miserable and having to switch lenders.
Review by Austin Connick for Sarah Hebb
Completed transaction on December 15, 2025
Started out great. She was very helpful in trying to help me buy my first house. I finally got everything finance wise squared away and when I got her all of the paper work that was needed she disappeared and made no contact with me for two weeks. When she finally contacted me she told me she had went on vacation for a week and turned her phone off. She didn’t let me know she was going on vacation until she was there and didn’t try to get me in contact with someone that could help me while she was out of the office. Hopefully she doesn’t treat the rest of her clients this way.
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