New American Funding Reviews
Review by Colin Davis for New Drexler
Completed transaction on November 2, 2023
The service was fine. The only major deficiency that comes to mind was the fact that the lender- ordered appraisal initially appraised the incorrect house. This was only corrected after I read the appraisal report and pointed out the issue. The issue was resolved in time to close, but it was a pretty silly mistake.
Review by Kayla Thao for New Drexler
Completed transaction on November 2, 2023
Team was good at answering questions we had. Team could do better on the process up to closing. Too many request for the same informations submitted earlier. A list of to do list should be forwarded to client 1 week ahead of closing, NOT 24 hour prior to closing. Agent needs to know the exact cost prior to closing, in our case we were short of $1k+ and had to run home while at closing office. The process could have been better. Overall, thank you for walking us through the process of buying our new home.
Review by LaNell Williams for New Drexler
Completed transaction on November 2, 2023
Everyone was very friendly and supportive during this process.
Review by Sharmeka Barrett-Taylor for New Drexler
Completed transaction on November 2, 2023
There were so many different reps from the team. I would have like to speak with one person concerning the steps/process
Review by Lakshminarayana Kollepara for New Drexler
Completed transaction on November 2, 2023
Would be great if I had gotten regular feedback during the process.
Review by Claudia Esson for New Drexler
Completed transaction on November 2, 2023
Increase effort to communicate throughout the loan process. Great staff, just hard to get a hold of over the phone
Review by Lynettea Washington West for New Drexler
Completed transaction on November 2, 2023
I really don’t have another company to compare my experience to beings that things are much different now and everything is electronic but I am pleased with the outcome.
Review by Sarah Miller for New Drexler
Completed transaction on November 2, 2023
Overall, Chris and the team's ability and work to get the buyer closed is what mattered most. It was a tricky process with a lot of moving parts, yet the buyer in the end closed on her home and was happy.
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