New American Funding Reviews
Review by Michael Morgan for Ed Kami
Completed transaction on July 3, 2020
Ww did a VA IRRL refi, which we wzpected to be simple; especially since our mortgage was already with NAF. We never put total blame in one area, the communication process was tasking. While initial contact was through Ed, we thenhad to communicate with at least 3 other asst. It seemed like several documents had to be resigned, plus many of the documents dealt with through electronics, then had to be physically signed again at the title company. We came close to canceling this deal.
Review by Brian Albright for New Kim
Completed transaction on June 11, 2020
It would’ve been Better if someone would’ve communicated with me better.
Review by Vanessa Cuenca Guerra for Aris Perez
Completed transaction on May 20, 2020
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Review by Bradley Yeager for New Hohe
Completed transaction on April 19, 2020
The communication between myself and the assistant was lacking. I felt like I was out of the loop once I submitted all of the documentation that was requested of me. The appraiser was difficult to get in touch with for the follow up appraisal. The entire process felt awkward and difficult. Perhaps if I had driven to the physical location in Swansea it would have been better rather than doing everything by email.
Review by Chad Thompson for Anonymous Anonymous
Completed transaction on April 16, 2020
Communication is key. There were numerous times throughout this process that we needed more communication. First, we understood a portion of our equity was going to pay off debt. However, we were never told this was included in a contract during closure. Makes me wary that other things may be off. Second, when I was told I had to use a specific homeowners insurance, I was not told why. Third, my wife's income was provided, but not used. Never told why.
Review by Irvyn Hernandez for Anonymous Anonymous
Completed transaction on April 16, 2020
Overall, our lender got the job done and that's definitely important. However, the lack of time management, organization and professionalism is highly recognizable. We started good, but things kind of got off track a few weeks in. Miscommunication via email and texts. Lender should consider more direct contact such as telefono calls especially for urgent matters. Can't say I wouldn't use them again, but at least I know now what to expect. The use of a lot of many assistants on one file caused mis
Review by Jesus Arce for Anonymous Anonymous
Completed transaction on April 16, 2020
Communication was not there. My family and I had to reach out to get info and sometimes we would not get a reply until 2-3 days later
Review by Hamford Schroeder for Anonymous Anonymous
Completed transaction on April 7, 2020
everyone did their job as they were supposed to, everyone got paid, end of story, no positive, no negative, it was just business.
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