New American Funding Reviews
Review by Bradley Luke for New Fitzgerald
Completed transaction on October 22, 2024
Better communication and responsiveness. Look into whether your phone system/voicemail needs updated or if people just don't return calls.
Review by Sandra Wognum for New Tran-Coates
Completed transaction on October 11, 2024
Brittani is patronizing and rude at times. Needs to work on her listening skills and stop talking over her clients. Is very flippant when talking about money and is very disconnected from the reality of home buying. Unknowledgeable about company products like NAF cash.
Review by Sherri Freeze for New Pumarejo
Completed transaction on October 2, 2024
We closed and we closed on time but communication is a huge part of a real estate transaction and I had to get updates from the agent.
Review by Bradley Luke for New Fitzgerald
Completed transaction on September 25, 2024
Better communication and responsiveness. Look into whether your phone system/voicemail needs updated or if people just don't return calls.
Review by Max Fisher Young for New Casales
Completed transaction on September 23, 2024
I'm not sure who Hector Casales is. I had no interaction with him. Overall my experience with NAF was inconsistent. We got over the finish line on time but with the number of lenders available I would not recommend NAF to others.
Review by Joe Marshall for New Giger
Completed transaction on September 2, 2024
The communication between Jeff and other parties did not meet our expectations. Deadlines were missed and closing extended because documents were not processed on time. I feel the problems could have been avoided with communication and a sense of urgency to get things done.
Review by Heejin Kim for New Back
Completed transaction on August 17, 2024
Nathan and his team were very nice and kind. I had a lot of questions about the loan process as a first-time home buyer and he was very patient with me. That was why I decided to work with him. However, after I decided to work with him, it became harder to reach him and there were several moments when I had to follow up on the things he promised or the numbers didn't add up correctly. Those were all fixed eventually but I had to stay vigilant about all the communications with him. I also had to fix some information after the closing as it was not done after we provided all the relevant information to his team. This was my first loan experience so I don't have anyone else to compare though.
Review by Rebecca Matthews for New Carriker
Completed transaction on August 16, 2024
Acknowledged me in the “thank you” email.
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